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October 2023 by Tia Shalon
First time I ever stayed there. There’s people outside standing at the doors. I actually thought this was an apartment complex when we pull up. First day here and we came in to a dirty room. They told us the cleaning ladies left and handed us a rag and spray to clean it ourselves!! The small sink was dirty as well as the bathroom. And to top it off I wake up to a roach crawling on the nightstand. Will never come here again.Safety: I did not feel safe here..
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September 2023 by G Dude Jailbird
The owner needs to know what's really happening in this location by the workers!I cant believe the stuff I heard from the people who work behind the counter , one lady runs that place like she owns it and little does she know one these times ol girl gonna get this place sued for retaliation and discrimination! If I was the person this was happening to I would have hired an attorney instantly!. Just because of what I seen and heard these workers say to and about people staying here I won't be back. It's always dirty and no one wants to clean they refuse to do their jobs on top of being utterly disrespectful and disregard for people's safety etc.
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July 2023 by Kim Hansen
This place needs a serious deep cleaning. Room was non-smoking, but it had the smell of smoke. Dog down the hall whined because it was left there all day. Person above us heavily walked all night. Hallway was dimly lit.
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June 2023 by Clarissa Torres
This place has been awsome. 3rd party website kinda made it confusing at first, so I'd book directly with them. O and choice privileges account hooks it up. Only a 1 star given personally for location for cops harassing everyone they can lol including me. That's only because it's a 4 star area and location and they are trying to keep it that way so I understand.
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February 2023 by Rob Aufderheide
Great staff... LIz does a great job and is always helpful. They try their best. Rooms decent. Long term residence... Thankful for a roof over my head.
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December 2022 by Jessica Daniel
The location is great, and it was convenient being able to book a room that has a Kitchenette. But that's as far as the positives go. There is no continental breakfast, no ice machine and the vending machines are out of order. The entrance closest to my room locks at 10pm, which is fine, except the key cards don't work on the lock, so I would have to walk all the way around. I had 2 towels in my room and when I went to ask for more, they said they didn't have any more clean. Coffee was supposed to be available 24 hours a day, but I couldn't get any until 9am. The people at the front desk weren't very welcoming at all, and when I asked for a cart to bring my bags inside, the only thing they offered me was that I could look by the front door. Then, they watched me struggle my car load of things for 4 people through the door. On my first night they slipped a paper under the door stating the hotel manager would be entering my room in a few days time to spray for pests, which makes me uncomfortable and now I feel like I slept with bugs. I dont recommend this location to anyone, and I won't be returning to it myself.
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December 2022 by Dread TheDon
This is the worst hotel I've ever stayed at. I felt I was being held hostage when I checked in and walked in my room, noticed things wrong with the room and was told I couldn't get my money back. They have false advertisement online stating you get everything. There was nothing to cook in. The microwave in my room didn't work. The toilet ran none stop for days. You can't get clean linens but you are being charged daily for linen services. I wouldn't recommend this hotel to anyone.
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December 2022 by Donna Stem-Sheets
Still here currently, staff very friendly, room has no issues, when I am out walking, I see so many people with dogs and letting them p*** everywhere and not cleaning it up so u have to be careful where you walk,dog p*** everywhere,and parking lot is safe well lighted but has some trash issues needs some cleaning .But overall I am happy with the room and the staff,and good price for the room and staying here has helped me with my living situation at the present moment.
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October 2022 by RedHoodXL-
Hotel is horrible, its not clean it has a smell to it at all times. Employees dont take the job seriously.. Employees talking about personal matters infront of guest.. Its completely unprofessional...
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September 2022 by G H
Never got past the front desk. Made the reservation on the road and got my confirmation, arrived an hour later only to find they sold it to someone else minutes before. Clerk didn't care. Told us it was a College town--who cares! Will never stay at this brand
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September 2022 by Richard Corliss
Hotel had NO towels or Sheets. I've been waiting over two weeks for a return phone call from the manager. No call backs yet. We will not sleep in a hotel without any sheets on the bed. After 7 hours of asking for sheets and towels, we gave up . Again, NO reply from the manager of the hotel.
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August 2022 by R D R
Our first week here, there was no TV service, they said they were waiting for Spectrum to come fix it, who knows, so I hope it's finally fixed. Something I don't understand is you have two beds, two chairs, 2 guests in one room, but only one set of bath towels. Other than that, it's about what you would expect from a Suburban Ex Stay...small kitchen with small stove, sink , microwave. It is blessed with a bigger than most refrigerator/freezer. They do keep the place clean inside and out and the staff is friendly. Hopefully the TV service thing was just a hicup. I hope you enjoy your stay.
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August 2022 by Garrett Cudd
First room they gave me was still occupied, I had my 9 mo old daughter with me, carried all my baggage and her in her car seat up stairs to find someone In the room. Went back down and they gave me another room, but said it'd be about 20 minutes because they're cleaning it. Left for some food, came back to the room about an hr later to find it was not clean. No pillow cases, and a bed bug infestation. Hundreds of bedbug shells on floor at corner of bed. I'm talking hundreds. Floors unswept .Under the beds is a nightmare.i stripped my clothes, my daughters, left my personal pillow and her blanket there.
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July 2022 by Noreen Kupernik
Bare bones place. Quiet and convenient location but unclean.Kitchenette had no plates or utensils. Furniture was heavily stained with all colors of mysterious substances including a troubling dark patch on the armrest on the torn-up armchair. Gum stuck in carpet.There were spatters of grape jelly (I think? Didn't taste it) on the headboard, walls, framed picture, and even the ceiling above the bed. Food inserted into an outlet.Bathroom came with two child size towels and washcloths. No hand towels, no shampoo or conditioner. Front desk was reluctant to give me 1 more towel because it was too late at night (?) but eventually provided one.Bed was actually king sized as advertised. Reasonably comfy if you ignore the grape jelly headboard.There is a huge grocery store across the street. This was a lifesaver for us for food and toiletries.The fridge and freezer worked. Didn't see any bugs. Plumbing is fine. Room A/C works great. We kept it running constantly to cover up the room's musty odor. Parking lot is cramped and bumpy.
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June 2022 by Andy Nonymous
Two stars may be generous. Photos were a lie, the "kitchenette" came with no dishes and after getting them they were disgusting and filthy- much like the room itself. The staff were slow and didnt care whatsoever, there were barking dogs and screaming children all night and they have the most uncomfortable bed I've ever tried to sleep on. Also, they forgot towels and pillow cases. Awful.
