SEPHORA at Kohl's Beavercreek is appreciated for its convenient location and friendly staff. Customers enjoy the helpful and knowledgeable employees who provide excellent service without making shoppers feel pressured. The store offers a large selection of quality products at affordable prices, making it a popular choice for fragrance and beauty needs. Many reviews highlight the welcoming atmosphere, where shoppers can browse freely and decide comfortably. However, some concerns include the store’s stock, which appears to be old or possibly returned items with outdated packaging, indicating less frequent inventory turnover. The store's overall appearance is somewhat run down, reflecting Kohl’s general condition. Additionally, a notable drawback is the store’s policy on online purchase returns, as exchanges and refunds are only available for items bought in-store, requiring customers to travel elsewhere for online order issues. Despite this, the store continues to be highly regarded for its variety, helpful staff, and relaxed shopping environment. Overall, it remains a favored spot for beauty shopping in the area, with loyal customers appreciating the service and selection.
Every time that I come to this location the customer service is excellent. The employees are very helpful, informative, and knowledgeable about the products.
June 2025
Very kind associate on 06/14 helped me find multiple products and gave me samples as well! Very helpful staff
November 2023
The young lady working was great she helped me pick out products and she was very sweet. Will be back.
