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“We have been having issues with our bill since the beginning and Kylan was amazing not just once but twice. He solved all of our issues and lowered our bill. I would give him 10 stars if I could.”
“Davon sat down with me and it was one of the most smooth transactions ever! Got my new iPhone 15 pro max and he was awesome! Hope that the store is taking care of this gentleman!”
“I'm giving 5 ? to this store due yo excellent service that I received from Cally 3 days ago at this store, she spent one hour with me assisting me with my new Tmobile phone.i purchase the phone from store on Miller Ln in Dayton 1 week prior. I went to Miller Ln to change telephone service from At& T (I had service more than 20 years) I got a new phone there after I was told that they could not transfer info from my old phone to new.. I went back a week later to same store help with phone, did not get any, I also went to another tmobile on Wenger Rd and person there was no help. Finally went to N. Fairfield Rd store, where I was able to resolve all problems, thanks to Cally, she is truly a very knowledgeable person and very patient as I had many questions. Thank you again for your time and service..”
“I highly recommend getting your phone fixed from the Beavercreek Mobile Station in the Fairfield mall. My Samsung screen was broke in two spots and brought it back to life as quick as possible too. Thanks again”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“Awesome experience overall and my issue was resolved quickly and respectfully. Jack was very understanding and patient while I tried to figure out my account information to activate my SIM card (I am still so sorry about that!). I really couldn't have asked for a better experience, especially after having a bad day. Even the other customers at the time seemed to enjoy the light atmosphere and we all exchanged some fun conversations. I left with a working phone that actually remains connected to mobile data and with the best deal I could have asked for. It definitely felt surreal encountering polite customers and and employees who still felt motivated to help! It really is something that I will think about for a while and continue to be grateful for. I hope they all know that they are appreciated. Thank you!”
“Eric H was great! Answered all my questions and got me setup with a new iPhone quickly. Wish other business had the same level of customer service and efficiency that Eric provided.”
“Cory was fantastic! He helped my husband and I upgrade our phones. He took about two hours out of his day to earn maybe just a few buckaroos commission. He even let me use the restroom! What a stand up guy! He was super efficient and knowledgeable. Every spectrum needs a Cory!”
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“The process was painless and the guy, Sasha, helping us was very friendly. Sasha was knowledgeable and very relatable. He was able to explain updates and equipment in a simple terms.”