Kroger Pharmacy has been serving customers for many years, with many appreciating the helpful and courteous staff. Customers find the service generally satisfactory, with quick-moving lines and convenient options like online and phone refills, as well as drive-thru pickup. The pharmacy offers a professional experience both in-store and through the drive-thru, making it easy for customers to get their medications efficiently. However, some reviews mention challenges such as longer lines since COVID, a recent lunch hour closure, and occasional delays in locating prescriptions. One customer experienced a significant delay in receiving post-op pain medication, taking multiple days and hours at the drive-thru due to prescription issues and communication problems. Despite these occasional frustrations, many customers remain loyal and find the pharmacy to be a helpful, accessible, and professional choice for their medication needs.
This place is a joke 😂😂. Go to Walgreens and get your prescriptions
April 2024
I know how busy it can be in this setting, and I am very patient. However, the pharmacist or tech who took my call was very rude and just “K’d” me the whole conversation. I don’t get how you can be so rude being in customer service.
October 2023
I know how busy it can be in this setting, and I am very patient. However, the pharmacist or tech who took my call was very rude and just “K’d” me the whole conversation. I don’t get how you can be so rude being in customer service.
