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June 2024 by sarah lehman
Dora the lady that works behind the bakery was rude to me when I asked her to help me with a cupcake. I wasn’t rude back I just walked away.
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June 2024 by h2odiehard
Why close the pharmacy end entrance before it even gets dark. 8 pm. Ask why can't I speak to a manager about keeping that end open???? Oh the managers leave at 8 pm too. How covieient. Realll?! Keep it open longer.
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June 2024 by Joshua Liming
Great selection. Horrible staffing. A person cannot ever find help in the deli, or meat departments. Employees will see you needing help and will avoid you. Hire better or more employees in the future!
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June 2024 by Robert Linhardt
Found exactly what I wanted
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May 2024 by Michael Hetzler
What a great Grocery Store! Very friendly and helpful staff! Love the obscure food selections by the Deli.
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May 2024 by Chen Jin
Big grocery store. A lot of choices
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May 2024 by Bill Brown
Keke does an excellent job at the Kroger Marketplace Gasoline Kiosk outside, of this store!!
Keke is always very kind and very professional and very helpful to us!!
We get our Gas for both of our vehicles, here at this Kroger Marketplace, outside at the Kiosk in the Beavercreek location!
Excellent customer service by Ms. Keke!!
Thank you so much, to Keke!!
Happy customers,
Friday
May 3, 2024
Bill and Eileen
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April 2024 by Gary Flack
Went to fairborn one had a issue with 4 food items was told on phone I could bring back . A week or so later went back then was told not on perishable , let alone no receipt I simple said that's fine I can post to fb , turned around spoke to a manager named suzie she said she spent 100 a week on groceries after I said I spend at least 500 a month then she ask if I had a receipt, I said no do u keep your she said yes I said fine let me see last months gas receipt she said I dont carry those , that was kinda my point plus was under 20 dollars in food . She said I ain't playing this game put her hand up in my face , so I went to parking lot and called asked for manager suzie answered phone transferred me back to first girl , first girl said at first as 1 time courtesy she would replace it then suzie said in background I was banned from that kroger .... wt heck ... thank god to william the manager at beavercreek store for solving my issues and welcoming.me to store thier ... all ppl arent hateful that god..
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April 2024 by Eric Jankowski
Clerk told me he couldn't do a simple propane tank exchange because they close in 40 minutes... Umm... 5 seconds to scan the barcode sheet that's right there at his station. Hand the key to the teenager collecting grocery carts, per the norm. Can't decide if he's just lazy or ignorant?
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April 2024 by Patricia Tremblay
The aisles were well marked and wide enough to move easily. The cashier was wonderful!
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April 2024 by C M
I rarely write reviews and never a negative one. But after 15 years of faithfully shopping at this store and watching things get progressively worse in so many areas, I can't hold back from sharing my most recent experience. I was standing in a long line at the unattended "Customer Care" counter awaiting an employee to show up and provide customer care, when a Kroger employee (wearing a blue vest with a name tag) casually strolled by us and actually said, "Good luck finding anybody that works here!" She laughed and then said, "Oh, you weren't supposed to hear that." I was in disbelief and actually spoke to the manager and later called Kroger corporate to complain. They should pay attention because Sears, K-Mart, and many others are now history. I will never go back in this store again, and if enough people do the same, the day will come when all of us can tell Kroger, "Good luck finding anyone who wants to shop here!"
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April 2024 by Michael Hess
This location is my least favorite location to shop, but it is the closest to my home. After roughly 6PM-8PM they close down all checkouts except self-checkout. When shopping during the evening it's common for there to be lines going to the back of the store--there have been several times where I've just left my basket and walked out of the store because lines are so long.
I also experienced a hit-and-run incident where my driver side door and body panel were damaged when I parked next to a handicap spot. Parking lot is laid out weird and the area has many drivers that should've had there licenses revoked years ago--I always dread driving around this shopping center during peak hours.
Shelves at the Dayton-Xenia store seem to never be stocked and they are constantly out of items.
The Dayton-Yellow Springs location is a slightly farther drive, but I prefer shopping at that location over Dayton-Xenia.
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April 2024 by Danielle Madison
Stopped to get gas at their gas station. I got $25 in gas and they charged me $71.29 !!!! And of course the pump said receipt failed see cashier, and there is no cashier at all.
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April 2024 by Lauryn Mcgovern
Had groceries picked because I am sick and can't leave the house, the majority of it isn't edible. It's bruised, and spoiled.
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April 2024 by John M
The worst run grocery store in the entire country. No express checkout lanes, no one bagging on the self-checkout conveyor lanes. Nothing. And for some reason it's the busiest grocery store I've been in from NYC to LA. Avoid at all costs. Do not go there.
