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November 2023 by Talia Smalls
I am a former employee of clothes mentor and I have worked there for over a year. I was recently terminated due to a situation regarding a slur. I was told that an employee next door to me(Plato’s closest) who happens to be one of my peers said that it was appropriate for her whole class to say the N-word, as well as stating that she and her boyfriend use this slur. My former coworker and I do happen to be African American, where as the other employee is not. I originally thought that I had been terminated for an error I made with the registers. But, was recently informed that not only was I terminated for the saying something to the other employee about her choice in words, but my coworker who is also of color was terminated as well. Not only did we get fired without being able to share our side of the story, the employee who stated that she freely uses the slur is still employed by the company. This is truly sad seeing how I have been with the company for over a year and was recently promoted. The company did nothing to ensure that everyone feels safe and or comfortable working in the environment, nor did they ask the two minorities in the situation their side of the story regarding a slur. The whole situation was handled poorly seeing how both Clothes Mentor and Plato’s Closest employ and wide variety of people. I am by no means pointing fingers to my former managers , as they were most likely just doing their jobs. I am just stating that there needs to be better standards for insensitivity and a better system to maintain standards that are consistent for all races and all ages.
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November 2023 by Betty Eldridge
I would not sell to them again. The young blond girl looked at 2 items decided that they were out of date. I took them New Enuf in Springboro and they took everything. They have better prices and are a woman-owned small business. Worth the extra drive. This place though was a bad experience and waste of time.
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November 2023 by Nikita Franklin
They had great prizes and everyone was super nice and helpful. They had a girls night and my daughter won a gift card
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November 2023 by Danielle Bernhardt
Visited for the first time today and I will be back. The store is clean and well organized. They had a great selection and prices were decent.
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October 2023 by Bridget King
Was told 4-5 hour wait for 3 handbags. When I asked the girl if she was joking she took the bags out of their packing bags and said she'd save me time as the bags were "in poor condition"p WOW as looking at bags on my way out the door handbags on display were in worse shape than my properly stored bags.
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September 2023 by Jolene S.
I spent alot of time going through my beautiful work suits, called to ask if they would consider them, and of course they replied with, sure bring them in....3 bins they bought a pair of shoes and a small purse...really? Just be honest about what you are looking for as to not waste my time. I would rather donate to the women's shelter or clothes that work charities.
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September 2023 by Amanda Brynn
My favorite clothes mentor!! The staff is amazing and so kind and helpful!! I drive over two hours to go to this location a few times a year!! I always find great pieces for my wardrobe too!
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August 2023 by Arvilla Fee
Best clothes for women. Love the prices and styles. The cashiers are so sweet!
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July 2023 by Mia king
I felt very unwanted in here. The staff is not very friendly. I took brand new nike air maxes in there that were only worn once and they didn’t even take them. They didn’t take any of my clothes and they were decent dresses but apparently all of the clothes were “out of style.” But i saw some vans in there that looked really worn. Do not take your clothes there, you’re wasting your time. Most of their clothes are overpriced anyways.
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May 2023 by Lane U.
I dropped clothes off today that were in style for the season. They said they looked at my clothes but all of them were folded in the basket exactly as I had them. They said that they did not want any of the clothes for their store which was fine. I got home to unpack the clothes and a pair of the Steve Madden sandals I had with the clothes was missing. They obviously decided they wanted those but did not want to pay for them unless one of the workers took them off the to the side.
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April 2023 by Francheska Galvan
This place has higher than normal prices for being second hand and if you're selling to them they will give you next to nothing for well spent money on higher end brands.
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April 2023 by tresa lakes
I took some items up to sell to them and was greeted immediately by one of the staff members. All employees were so nice and I shopped while they priced my items. I was given a fair price so it made my day! So much easier than going thru selling yourself or in a garage sale. There were three things they didn’t want so I found out they donate to a disaster relief organization and left them there. I plan on taking more items up soon! The store is well organized, priced very fairly and so much fun!!
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March 2023 by Suzanne Deardorff
Love shopping here, HATE selling. I guess you've got to be *real* desperate for money if you agree to sell here. I brought in a pair of BRAND NEW $55 Croc Brooklyn sandals because my husband bought them for me at Christmas, they were too big, and the return window expired. Clothes Mentor offered me $5 for them. Hahahaha What a joke! I'm sure I spent more than $5 on gas just driving to the store. I also brought in a gently used American Rag company dress and they gave me $2.80 for it. ? Totally laughable...and irritating. Last time I ever try to sell there.
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January 2023 by Terry Badshaw
I would like to commend Clothes Mentor Beavercreek for its exception customer service, especially Ms. Candice. On the day I arrived with 4 large bags of clothes, Ms. Candice took her time to sort through the numerous items and even took time to explain why some items could or could not be accepted. Ms. Candice was very polite and professional and since I was the first customer, she got me in and out in a timely fashion, pun intended. Customer service at Clothes Mentor is always really good, but today Ms. Candice just took it to another level in my opinion. Kudos to Clothes Mentor and extra thanks to Ms. Candice!!!!! Terry
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January 2023 by Kelsey E
They had a bin of items up front labeled clearance and I inquired about the pricing of an item. I was told it was either 50% or 90% off. The employee up front had zero interest in finding out the price so I asked if she could verify. I was then told it was 90% off. I left the store and quickly came back thinking the item would sell if I didn't grab it right away. I was told it wasn't clearance and the items in the bin have to specifically be marked. Darcel happened to be the manager on duty who was rude and condescending. I won't shop or sell here anymore due to the lack of customer service.