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March 2024 by Free-Range Rick
Seems it's not uncommon to be treated like your intruding on their time. I've been there a few times and the staff is not welcoming. They will help, but they aren't going to be friendly about it.
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June 2023 by Erin Hail
We had a great experience with Carter Lumber. If we had any issue with the product it was resolved right then and Zach was a great help!!
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November 2022 by Matt Hammons
Excellent lumber supplier! Work with these guys regularly and always do their best to ensure my satisfaction.
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November 2022 by hpuvjq
Wonderful staff and community supporters!
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November 2022 by Gary Weik
This location is a branch for newspaper distribution.
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November 2021 by Nicholas Leimbach
Misquoted over the phone, when I got in the store the studs were $2 more than the quote. I was told the manager was with an auditor and couldn’t see me. The gentleman who gave me the quote over the phone recalled some of our conversation but told me the rest didn’t happen. Don’t waste your time on this place, just go to Lowe’s. Sad...
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November 2021 by Steve Herres
Tried ordering 720 ft.² of TimberTech decking material and it’s been three weeks, called over six times and still cannot get a quote. Terrible customer service.
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March 2021 by Nicholas L.
Poor customer service! They did not honor the quote the gave me over the phone and called me a liar once I got to the store.
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November 2020 by Brent Ferroni
If you are building a new home or upgrading your existing home, you must visit Denise Williams at carter lumber. She is knowledgeable, professional and extremely talented! She assisted me with the design of my kitchen, laundry and bath cabinetry and counter tops. I would not use any other designer than Denise, she is very skilled at valuing the customer and their dream designs. Please visit her if you plan on upgrading your home or building a new home!
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November 2019 by Jason Prunest
The staff is extremely rude and very lazy. The several times that I have been there because their wood prices are cheaper than Lowes or Home Depot, when I leave I always feel as if I were interrupting them or they were put off by me asking questions regarding their inventory. They seem to focus more on whatever is on their computer than on the paying customer standing in front of them.
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November 2019 by Michael Goodwin
The interview process was proficient but comfortable.
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November 2019 by Glen Janson
Great service
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November 2018 by Helen Salas
I called to order some cabinet panels, as we had water damage. They were very professional and willing to accommodate. They had to located the previous order which took extra time, I hid not feel rushed at all - I felt valued as a customer. Thank-You!
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November 2018 by Jerome Marshall
Good fast service and kind friendly people.
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November 2017 by chillbidley
This is NOT a consumer friendly business and is virtually impossible to shop if you are a DIYer and have a day job. They close at 5:00 M-F and are not open at all on the weekend. It is geared to professionals, and are unwilling to accommodate anyone else.
