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October 2023 by Patricia Mentzel
I always love going to JeffSchmitt Cadillac. I bought my first Cadillac 9 years ago and fell in love with it. Just bought my Cadillac XT6 2024 and love it. Rob is always so informative and sweet. He knows what he is talking about. They make you feel like family there. They go above and beyond to make you comfortable and welcome. Thank you for being my dealership!
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October 2023 by Rhonda G.
Was sold a used 2020 Cadillac with a plugged tire on the inside wall. 3-4 months ago. Jeff Schmitt refused to replace it and offered to pay only half. We'll keep the tire we bought to get us there and buy our next car somewhere else, and so will our family. Great logic, there Jeff....
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July 2023 by David W.
Pull up the Jeff Schmitt Cadillac location on google and you'll see and can read my comment. I highly recommend this dealership for you next Cadillac, purchase or lease. Ask for Rob Sanders or Mario McIntosh, both of these gentlemen, are the best at getting you into the Cadillac that you want, hassle free. You'll be surprised that you can own and afford a Cadillac, and not have to settle for cars that you would normally buy. The entire Cadillac experience was easy, quick, smooth and relaxing. And it wasn't a all day process, I was in and out with my new Cadillac, in a couple of hours. I initially was going to a Ford dealership in Beavercreek, to buy a Mustang, but thought it wouldn't hurt to see what was on the Cadillac lot, and to my surprise I found a Cadillac, I was interested in and never made to the Ford dealership. I was extremely with the process and drove my new Cadillac home. This was one of the best car buying experiences I ever had. I believe I'll be a Cadillac owner for the rest of my life. The comfort, smooth ride and good looks and lines from this Cadillac, sold me. I couldn't be happier and more satisfied with my decision. If you think you can't afford a Cadillac, drive to the Beavercreek location, and see what Rob Sanders and Mario McIntosh, can do for you; you won't be disappointed! Driving in style and luxury, is just what, Jeff Schmitt Cadillac, will have you in. Check them out!
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August 2022 by Deb D.
Great doing business with Malcolm & Mario! Very nice people! They took good care of us thru out the whole process! Only been a day but love the CT4 so far! Looks good in our driveway!
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July 2022 by Dale F.
I bought my first Cadillac a few months ago from Jeff Schmitt and was very happy with the service and my new car.
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April 2022 by Nick H.
This review is for: Jeff Schmitt Cadillac (COLLISION CENTER/BODY SHOP)I got into a fender bender about a month ago, and I've been pushing off getting my car into the shop for awhile (because its typically been a strenuous process for me).If I would have known how easy it was going to be, I would've been in there the same day. I worked with John Schum and Cheryl. I was so impressed by their professionalism, timeliness, organization, and attitudes. They made the process so easy, and it was very clear to me that they knew exactly what they were doing.I hope that they are being treated and compensated well. They are clearly a very strong asset for the Jeff Schmitt organization.I hope that I don't get into another accident, but If I do, I refuse to go anywhere else. Their cooperation and timeliness is the reason that I will be a returning customer, and will recommend this organization to friends and family.Thank you guys for your hard work, and I'm looking forward to picking my car up.Thanks again,- A happy customer
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February 2022 by Ron C.
Rob listened to what we were looking for and only showed us vehicles that met our needs and was in our price range He presented us with numerous financing options. Rob was very pleasant and extremely knowledgeable of the Cadillac vehicle line. The perfect vehicle for us had just arrived at the dealership and was still being checked in. Rob took the time to get us a chance to test drive the XT5 that just arrived. We leased that vehicle. Our new Cadillac was ready at time it was promised and in perfect condition. The final paperwork was a breeze to complete and we were on our way in our new XT5 in no time. We will definitely recommend Rob to our family and friends.
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November 2021 by John C.
Basically charged me $140 to tell me my brakes are okay,, but they don't know why the abs light is on. Older 2003 cts, they didn't have the proper diagnostic equipment to do an inspection. So I left with the same problem I had before, brake light, and and traction control light. They said something was not original so they could not get a code. But a good parts replacer( so called mechanic )could have found a way to do a complete diagnostic.
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October 2021 by Rob C.
Every time I deal with Jeff Schmitt, both the service and sales, it is a terrible experience. Between "trying" to rip me off with unnecessary ads-on's... not disclosed until an out the door price is given, up to the many service trips I've taken out there where they charge me to fix a problem, then tell me that that fix didn't work - and then charge me for another possible fix...... thus charging me for every mistake that are making.Most recently they charged $160 for about 1-1/2 minutes worth of work. Literally removing ONE bolt, un-sticking a seatbelt, and putting that same bolt back in.Jeff Schmitt dealerships are absolutely terrible. Unprofessional and poor service. Their salespersons concentrate more on hiding add-ons, than making sure you get what you really need.I can literally think of nothing good to type in here. Not one damn thing.
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September 2021 by Brian A.
What a good time I had buying a Nee caddy from Collin and the team at Jeff Schmitt Cadillac,I was treated with dignity and respect-I highly recommend shopping with these folks as I had a great experience!!
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August 2021 by Kevin J H.
I wanna THANK the Jeff Schmitt Team (Kelley, J.P., Nick, Jeff, Malcolm, Mario, Anthony and ESPECIALLY My Buddy Big Mike) for ALWAYS going Above and Beyond with Your Friendship and Customer Service after a Two Month Wait (because the Car was in a Program) they Honored the Deal and I Got My New '21' XT6 Today...this is How You Do Business #SomePeopleNeedToTakeNotes