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October 2023 by Tony D.
Body Werkes does shoddy work and has no interest in making it right. I brought my Jeep in for a relatively minor repair to the right rear corner. Carlton told me they would be installing a "brand new taillight" to replace the one that was damaged in the accident, in addition to the sheet metal repair. I thought they did a decent job on the body work in general. However, instead of installing a new taillight, they put on a piece of broken garbage that they must have found in a junkyard trash bin. I told Carlton that this was unacceptable, and he assured me that he'd replace it. I repeatedly called and texted him over the next five weeks, and his answer was always the same: a new part had been ordered but it was defective, and he would notify me when a replacement arrived. After the third time he told me this, it was obvious it was just B.S. and he was making no effort whatsoever to find the part. I eventually ordered the taillight myself through Amazon, which cost only about $35, arrived the next day, and I installed in about five minutes. I am somewhat perplexed why Carlton was willing to risk losing a customer over an issue that he could have corrected very easily and inexpensively. I actually used Body Werkes on one occasion previously, and was satisfied that time. But after this episode, I'm never going back to them again.
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February 2023 by Faith Vellia
They did a wonderful job on our vehicles
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October 2022 by Donna M.
Carlton, owner of Body Werkes, is a deceitful, rude, and absolutely horrible person to work with! "47 years in business" and no clue how to treat customers with respect and do an honest job! If you want your vehicle done correctly and in a timely manner, DO NOT GO TO HIS SHOP!!! I hit a small deer on September 14th and filed a claim with my insurance company, then decided to go to Body Werkes for repairs because his shop was recommended to me by Augustine Automotive who is one of the most reputable shops in Beavercreek, per Google reviews, and is close to home. Carlton painted himself as someone who loves to help people and does honest work, and told me my vehicle could be done in 1-2 weeks if I brought it to him for repairs. I didn't have rental car coverage through insurance and told him my other vehicle is not very reliable and needed a new tire and windshield wipers. He told me to bring him the car and he would get it taken care of for us. He quoted me $100 for repairs. Then he claimed I had a busted rim and needed a new one. I never noticed this damage when taking off the tire so I asked him how it was busted. No response. He took it upon himself to do an oil change that I didn't ask for as well. He then said I didn't have to pay him until my Traverse was done, and that he could likely roll the cost of my car repairs into the cost of the Traverse to make things easier on us. Instead, he made them a living nightmare! He kept telling me my vehicle would be ready at a certain date but when the date arrived, he pushed it back another week. He did not keep in contact with me about any updates and I had to keep calling him. He spoke down to me and even yelled at me over the phone on a couple occasions and loves to interrupt and not let you speak, belittling you and claiming he is doing all he can to help, when really he is robbing you blind, or in this case, the insurance company. He cuts corners to line his pockets, makes false promises, falls through on deadlines, and yells at you when you call him out on his dishonesty and lack of communication! He started doing repairs on my vehicle without my signed consent, left me out of the loop of any new damages found and took it upon himself to bill the insurance for even more repairs/parts without my consent, and told me on 10-13-2022 I would have my vehicle back by 10-21-2022. He notified me via text on 10-19-2022 that he was still waiting on my grill to come in (3 weeks later) and that my vehicle won't be done until mid-next week... 3rd time he has failed to deliver my vehicle as quoted. On 10-05-2022 I told him I wanted to come get my vehicle and go elsewhere but he refused and said my vehicle was already disassembled and couldn't be driven and that parts were already ordered. I was stuck and had no choice but to let him do the repairs even though I never signed anything giving him permission to do them. I contacted my insurance company today, 10-21-2022, and found out from the rep that Carlton not only submitted another supplement claim on 10-19-2022 for damages he found and never discussed with me, but then on the SAME DAY and within MINUTES of that request, he called back into the insurance company and told them the work was done and the vehicle was delivered to me on 10-19-2022! THAT WAS A LIE AND HE STILL HAS MY VEHICLE!!!!! I called him out on this and he spoke down to me yet again and yelled at me and said he never told them that my vehicle was done and tried to treat me like I was stupid and asked why he would say that when he submitted a request for an additional supplement!! I told him I'm not him and can't tell him why he lied but my insurance company has no reason to lie about this to me however, he does because with him saying I have my vehicle, he was able to submit that additional supplement and have a payment sent directly to him without my name on it as well since according to the insurance company the work was completed and the vehicle was in my possession, which is a LIE!!! He told my insurance rep that he was
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April 2022 by Yazid Anubtawi
This establishment is a scam, i would not recommend this place to anyone. They try to rip you off, lie about the price. Trust me, do not take your business here. It’s not worth all the headache. We are literally so close to sue this establishment. If nothing gets handled the way we want, we will bring the law enforcement into this. Take your business somewhere else. Take this advice from me guys. Hope they shut down real soon.
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February 2022 by Al Forzley
Average work quality. The price we were charged was close to 20% greater than quoted. However, the biggest complaint was that it took two MONTHS to complete, given we were quoted two WEEKS.Services: Painting
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February 2022 by Al F.
Average work quality. The price we were charged was close to 20% greater than quoted. However, the biggest complaint was that it took two MONTHS to complete, given we were quoted two WEEKS.
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November 2021 by Hayley Tincu
Great communication and service. Repairs completed as promised and in a timely manner. Highly recommend.
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March 2021 by Brandon Olah
This was an amazing experience, from start to finish. They got my car in right away and it looks better than new, after the accident. I would recommend them to anyone and everyone. Thanks again Body Werkes, you're the best.
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March 2021 by Ryan Ireland
I met with Carlton to discuss body work on my 1979 VW Bus. He was a pleasure to talk to and a straight shooter. He did not sugarcoat the work that we need to be done. I appreciated how forthright he was and the level of detail he was able to give me about the proposed work.
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August 2020 by Charles Shuff
Smaller local company that does great work. I damaged my 2016 Jeep Wrangler while off-roading in separate incidents in the rear corner, passenger door, and fiber glass freedom panel. They fixed the dents, treated the metal where it was rusting and painted (I couldn't tell where, even on the hyper green color!), and made the 6 inch crack in the fiber glass invisible. Awesome work.
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September 2019 by Alice Pyclik
They did a great job rebuilding my Pontiac G6. The insurance company totaled the car, but the people at Body Werkes were able to repair it to a better condition than it has been in in years. After all was said and done, my husband and I still had a little bit of the insurance check left over.
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October 2018 by Thomas Walters
Brought my BMW here for a minor bumper repair. BW provided a clear, quick, and reasonable estimate, then completed the repair professionally and in a timely manner. When I had difficulties arranging for pickup, they went out of their way to accommodate my needs and schedule. Great customer service--I will return again.
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October 2017 by Chad P
Tried these guys for the first time, insurance company allotted 14 days for repairs it was done in eight. I am very happy plus they polished my headlights to make them look like new. Great touch!
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January 2015 by Betty Crawford
That last review was obviously a shill.
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January 2014 by Marc M
We've been the unfortunate recipient of at least 3 incidents of poor driving by others. Carlton and crew have always set us up with as good or better than when we brought a vehicle in no matter how bad it was. They are absolute pros. If they can't find an orderable part they will scour junkyards. Paint matching is flawless. Workmanship is superb. Turn-around is amazing. These guys really bust it hard to get your baby back.
