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“I went it with an issue on my account. DeShaun and Jessica took the time to help me figure out the problem and where it originated from. They were patient and understanding of my problem. Great customer service. I wish they were working at my local bank.”
9AM - 12PM
3401 Richmond Rd, Beachwood
Banks
“I had an issue with the ATM malfunctioning and messing up my account and balance. Deshon Terrell from this branch stayed working on it very courteous and professionally until he resolved the issue for me. Good customer support and thank you.”
“Great service. The person that helped me was very informative and pleasant. It was my first time visiting this branch and I'll be sure to visit more often for my banking needs!When facing the building, the ATM is on the left side so pull around back on the right side. There is no ATM inside”
“This is the best Chase location. They are all friendly, but I had the opportunity to meet with Demetrios Stavrou who was seriously the nicest guy, he showed me how to set my financial goals to track them in the app, he pointed out ways to optimize my accounts and he was just a genuinely nice human being. I want him to handle all my financial thing, I'd love for him to be my financial advisor in the future. Go find this guy and let him set you up, he's great!”
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“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”