Open 24 hours
3581 Park E Dr, Beachwood“They were understaffed at the front desk. The front desk person was dealing with a phone call and the other person who tried to come help didn't have a computer that worked so I had to wait for 10 minutes while the front desk person changed credit cards on two reservations where a parent was obviously paying for their children's stay and wanted to lock down what the card on file could purchase.”
Open 24 hours
26300 Chagrin Blvd, Beachwood“I have to say, it has been and still is an amazing experience for me in this hotel. The manager Mark is one of the most professional and friendly, accomodaiting, guest aware people I have encountered. The friendly atmosphere here is contagious. Breakfast is delicious, just a sunny side up for this place. Rooms are just right, anytime you need anything is right there. Coffee and tea around the clock and smiley faces around the corner. Must stay! If you are ever in Cleveland this is the place to make your trip. I love it! ❤️”
“Rooms are fine except for the bathroom door. It's a sliding glass panel that is extremely noisy and doesn't close fully. This means I wake everyone up, and they hear everything I do in the bathroom. Please put real doors up, and we'll come back!”