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January 2024 by Timothy Cox
Irresponsible management, poor customer service, overall messy & disorganized store quality. An H&M store at such a mall ought not be so poorly run.
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January 2024 by Daniel Waller
Almost my favorite store
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January 2024 by Timothy C.
Irresponsible management, poor customer service, overall messy & disorganized store with poor hospitality & conditions. An H&M store at such a mall ought not be so poorly run.
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December 2023 by M N
Clothing keeps getting worse. I can't believe this place still exist. Most boring clothes.
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December 2023 by Eat Meat
Clothing keeps getting worse. I can't believe this place still exist. Most boring clothes.
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December 2023 by Serge Koysman
Hectic, unorganized, no help to be found
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November 2023 by Joeseph M.
Employees here were rude. Also not sure why fitting rooms are never open. The only advantage to in person shopping is to try it on and their fitting rooms were of course closed again.
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September 2023 by Brandon
Girl with greenish hair walked talking on the phone the entire time. She did not offer any help nor did she want to be bothered
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July 2023 by Kim Brown
Worst customer service Ever!!! Trying to speak with someone is nearly impossible since their phone number is disconnected. I even called the one 800 number and still couldn’t get any help.I purchased a dress from H&M and decided I didn’t want it so I exchanged it or thought that I was exchanging it and paying the difference but later when I check my receipt, I know it was never exchanged. I paid full price for the new dress that I bought and when I contact customer care and try to go back in and either retrieve the dress or get my money they told me that they can’t be sure that I didn’t already received the money and so I was out of a dress and the money that I paid for it. I contact customer care several times with the receipt and proof that the money never came back onto my card.
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May 2023 by Tonya D
Nice variety of clothing styles
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April 2023 by Julianne Lanich
So much variety. I like that they are adding more wear to work clothing for women. It isnt easy to find a reasonably priced suit jacket or blouse, but H & M does it!
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March 2023 by Lana Love
Nice selection. Lacking customer service.
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September 2022 by Jay Stone
This store has a decent selection, plenty of discounts. Easy and fast today with no issues. Makes sure you check both up and downstairs for options!
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April 2022 by Joe Pokorny
Biggest and best H&M in northern Ohio.
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April 2022 by Raquel Harris
I’LL GIVE YALL A 5 STAR WHEN YALL GET THOSE ITZY CLOTHES OR WHATEVER
