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April 2024 by Patti Smith
Amazing job coloring my hair! All the stylists know what they are doing and have been doing it for a long time.
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April 2024 by Abigail Jensen
I have been a HairClub client for 20 years, since I was just 4 years old. I met Lorie my first visit there, and she has been my stylist ever since. I am so thankful for HairClub has done for me, and for bringing me Lorie. I couldn't ask for anyone better!
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April 2024 by Diane Staton
Lauren does a great job highlighting and cutting my hair. Love the private room and comfortable area.
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March 2024 by tyanna williams
lauren, she gave me a nice haircut
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March 2024 by Marie Shumway
Lauren did an amazing job on my hair I love it so much
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March 2024 by Steven Baranoff
I had a wonderful experience meeting with Patty the manager at Hairclub Cleveland. She was very professional, kind and you could tell she really cared about her clients and her staff. If you are looking for someone to help you on your hair loss journey I would highly recommend you give them a call
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March 2024 by Daisy
Lorie did a great job on my hair cut and curtain bangs!
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March 2024 by Jaime & Eric McIntyre
To say that HairClub has changed my life would be a massive understatement. The change in my appearance has transformed not only my physical look but has made me more confident and comfortable in my own skin.This is all in part due to the care and professionalism of Lorie Chambers. From day one she has taken a personal approach making sure that each and every service I am pleased and happy with my look. Her calm kindness and professionalism is unmatched. Lorie not only makes you feel welcome from the second you walk through the doors until the minute she walks you out but you can feel the energy that she genuinely cares about her clients and treats them like family. HairClub is very lucky to have her she is an invaluable leader on their team.
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March 2024 by McKenzie Chapman
Lorie at Hairclub is one of the most talented stylists to exist. Lorie makes all of her clients feel important, cared for, and their best. Her empathy and compassion mixed with a passion for the job makes her the cornerstone of Hairclub. Hairclub is amazing and Lorie is amazing.
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March 2024 by miles rastorfer
I had the privilege of having the services of Nikki at the hair club in independence today. Nikki is full of energy, funny and an absolute joy to be around. She is very knowledgeable in her field and definitely knows how to get the job done right the first time. I had challenges describing how I needed my hair to look. Nikki took what I explained and did it to perfection. I highly recommend using Nikki to anyone who visits Hair Club in Independence Ohio!
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March 2024 by David C.
BETTER NOT GET HAIR CLUB FOR MEN ! This is coming from a 23 year client of Hair Club for Men. One who can verify many of the same complaints others have stated and possesses the experience and knowledge to honestly offer prospective clients reasons to choose another reputable hair restoration/replacement specialist. I have dealt with hundreds of businesses and companies. Some were bad, but none, I repeat NONE, were as despicable as Hair Club for Men. It is a low-down dirty shame that I continued my faith in Hair Club - this well-known company in the business of hair restoration and replacement - only to be eliminated like this. I have been an impeccable client, never missed or was late for a payment, missed only one appointment due to a snow storm and was late for an appointment two times. I treated their employees with the utmost respect and tolerance. Much of the thousands of dollars I spent and many hours of time expended for travel and appointments were satisfactory or I would not have been a client for this length of time. There were occasions of unsatisfactory events that I overlooked for the continued good-standing with Hair Club. It has culminated into my being subjected to more occasions of incompetence, inferior hair systems and procedures, neglect, lies, and all-around unfair treatment. In the contract you will be compelled to sign this is known as Breach of Contract. For those contemplating the services of Hair Club. You will be impressed and extremely grateful for what Hair Club has done to enhance your appearance to the level for which you feel comfortable socially. The paradox is explained using a simile of addiction to drugs. Once your mind begins with the effects of the drugs you are hooked. Once you have established your appearance socially and with family and friends you are locked in to maintain that appearance. This is when Hair Club has you hooked. You will begin to be subjected to negligent treatment. Once you have established your appearance you must continue to maintain that appearance. This is Hair Club agenda. For my last six years the errors became obviously visible, unacceptable and continuous. There was a failure to correct the reoccurring dilemmas. Each year the replacement hair systems and service deteriorated while the cost continued to increase. The ever-changing succession of managers at my Hair Club facility located in Independence, Ohio will not do anything to help you. Present manager, Patricia, hung up on me two times when I phoned to ask to speak with my stylist about problems. I attempted to seek intervention for various errors with district managers and at corporate level. During my last six years I have contacted and exchanged emails with many of those who represent the various job descriptions in the district and within the Hair Club corporate offices in Florida. In the beginning I would get promised involvement to correct the problamatic errors. Always with, "I am implementing procedures to correct the problem." It was a lie - there was never a solution. It is contemptable that one will lie to a 23 year clent to merely postpone an occurrence for the same problem than make any effort to solve it. The problems continued and corrective measures ignored. Now my pleadings for help at corporate level ceased. Their response was "Someone will return your call" and "I will return your call." More lies. No one would respond to my telephone calls or email pleadings. These were not petty problems, rather, I have endured snide comments, embarrassment, and have been unable to attend functions due to visible incorrect procedures. Their only corrective measure, I must drive 140 miles round trip for a temporary fix. Now Hair Club's refusals to return my telephone calls or reply to my emails as well as failure to confirm my next appointment, as is their procedure, constitutes a willful unlawful termination of a contract that was in force for three more months until January 2024. I have been dismissed, removed, kicked-out because I dared to ask that obvious vis
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September 2023 by rohit mulpuri
Poor service when there is an emergency. The front part of my hair got stuck to the middle part unknowingly and when assistance was required, the staff is so busy that they wouldn't look at it at all. They say that my program only offers once a month service but never gives an appointment at the right time. And I have to go through these issue always.Whenever I received new set of hair, the color is just faded and doesn't match my original color at all. I am wondering why there is difference from Michigan branches. Never faced such kind of issues in Michigan.
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August 2023 by Google user
Poor service when there is an emergency. The front part of my hair got stuck to the middle part unknowingly and when assistance was required, the staff is so busy that they wouldn't look at it at all. They say that my program only offers once a month service but never gives an appointment at the right time. And I have to go through these issue always. Whenever I received new set of hair, the color is just faded and doesn't match my original color at all. I am wondering why there is difference from Michigan branches. Never faced such kind of issues in Michigan.
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April 2023 by Alexa Yee
I have been working for HairClub in Cleveland for nearly six months, and love it! Management, our stylists, and our clients make my days brighter. We are a full service salon, and I highly recommend you come see us!Services: Haircut
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October 2022 by Fred Spicer
I love the product my stylist nickie is the best along with the manager,im totally blown away how they go out of there way to satisfy you.