Dillard's Inc., a prominent fashion retailer, is known for providing a wide range of clothing, shoes, handbags, accessories, and home goods. Located in Beachwood Place, Beachwood, Ohio, the store features popular brands like UGG, Michael Kors, and Eileen Fisher. Customers frequently praise the friendly and helpful staff, highlighting their exceptional service. For instance, Sandra in the shoe department and Delores in the dress section received specific commendations for their professionalism and kindness, making the shopping experience enjoyable and stress-free. Many shoppers feel welcomed, as employees greet them with smiles and offer assistance throughout the store. While the overall service is highly regarded, some feedback mentions concerns about the store manager's demeanor, suggesting a need for improved employee relations. Despite this, many customers love the quality of the merchandise and the pleasant atmosphere. Shoppers have found everything from perfect dresses to suits for special occasions, making Dillard's a preferred choice over other department stores. Overall, Dillard's aims to deliver style, service, and value, ensuring that customers leave satisfied and eager to return.
Vivian at Estee Lauder is such a wonderful rep thank you Bev
July 2024
She was excellent all around. Thank you so much for what she did .
June 2024
Sandra in the shoe dept worked hard, was professional, efficient and kind and found me just the shoe I was looking for! When I walked in I was overwhelmed with choices and she guided me to find a shoe that met my criteria. She was excellent!
