-
September 2024 by Bob Murray
crestmont has great Buick service and attention to detail. Their agent Hannah is the best!
-
September 2024 by Greg Sims
The service I received on my vehicle and the customer service was great but the 3% up charge for using a credit card as payment is a slap in the face for to your customers. This policy should be abolished
-
September 2024 by Tina Spena
My experience at Crestmont Buick was excellent. Yvonne was exceptional through the whole sales deal. Jakub was also excellent in explaining all the warranty options. I highly recommend this dealership to anyone.
-
September 2024 by Greg Kezele
They made the new car process easy.
-
September 2024 by Mallory Chavez
Shaun and Mario were patient, understanding, and SO helpful. They were able to get me into a car I love while tolerating my toddler with grace. Highly recommended Crestmont Buick!
-
August 2024 by Ariel Mumford
Do not wast your time going here! Terrible service in the show room. I had been conversing with Daniel all day and decided to come in to look at a few vehicles which I never even had the chance to do. I arrived in the completely empty showroom not a single customer in sight and was made to feel like I was being a bother. Even after speaking with Daniel all day he had no idea of what I was looking for even though I had already let him know. I was not even in the show room 20mins and he was asking me to put down a deposit on a car that I’ve never seen or test drove. He didn’t even offer to show me any cars on the lot that would be similar to what he was trying to sale me. In and out of there in 30mins and I’m upset I wasted my time and gas. Skip over Crestmont and go to Spitzer where I had the most amazing experience and left in a brand new car.
-
August 2024 by Jennifer Bucci
Everyone was very friendly and eager to help me learn the ins and outs of my new car.
-
August 2024 by John South
Dan was easy to work with. He got me a fair price for my new truck and for my trade in.
-
August 2024 by Brandon Huntley
I have spent the last year or so with the thought of getting into a new truck and one day scrolling through car guru I saw the perfect 2024 Denali ultimate Duramax. Mind you I live out in Montana so with some thought I knew this is the truck so I reached out and got in touch with Bryan in sales. He answered all my questions professionally and was very inviting. They were very patient and helpful through the process as I was on the other side of the country. They held my truck for 3 weeks until I was able to fly out and pick it up. Bryan was so great to offer to pick us up at 5am from the airport. When we got to the dealership the truck was staged inside and presented perfectly. Truly made us feel special.
The whole process was very easy and straightforward. Great buying experience
-
August 2024 by olivia prevo
Fast and efficient service!
-
August 2024 by Eric Vincent
treated with respect and courtesy
-
August 2024 by manohar asnani
1. Took less time than estimated
2. Comfortably worked in the waiting room throughout
3. Courteous and affordable service
-
August 2024 by Dale Arstein
We were very pleased with Elliot Armer’s customer service and care. He had the Enclave clean and inside for us on a cold wintery day. The purchase process moved along smoothly. We were in and out in 3 hours.
-
August 2024 by Lionel Bradford
LASHUNDA WAS A TOTAL PROFESSIONAL. INFACT, THE ENTIRE STAFF THAT I HAD DEALING WITH WERE VERY PROFESSIONAL. IT WAS A GREAT BUYING EXPERIENCE. I HIGHLY RECOMMEND CREASMONT BUICK.
-
August 2024 by Brian Miller
The communication with this company is horrendous. I had to call a multitude of times and never reached anyone.
When they did reach back to me, it was like playing cat and mouse. When I finally went to pick my car up I spoke to the manager and he was dismissive and blamed it on their phone system.
Upon checking out on a $1,140 bill, the manager assured me that I could get his card and speak to him directly if I faced any further issues with the repairs. Ironically he went to get his “card”. He never came back and I waited in the lobby for an additional 10- 15 minutes. After which, I just decided to cut my losses and take my car home. I will work on my car myself, before I bring it back to this establishment.
In conclusion,
Sara, service rep, is horrible. Dan, Service Manager, is also terrible. The best employee there is their front desk receptionist, Faye. Kudos to Faye!!
