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August 2022 by Regina Saxon
I am beyond happy that I stopped in the Aveda store this past Sunday (I haven't visited an Aveda store in at least 5+ years)! Abigail S. gave me what was possibly THE BEST customer service experience I've ever had! Not only was she incredibly nice and inviting, she was also very knowledgeable about the products!! She helped me find a shampoo/conditioner combo that would manage the amount of damage my poor hair has gone through with regular bleachings -- and I've already seen a BIG difference in my hair after just one use! I will absolutely come back to this store whenever I need more hair products as long as Abigail is working there! I don't usually write many reviews, but I was exceptionally blown away by this particular employee!
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August 2022 by Clare
Aveda products are OVERPRICED and OVERRATED. The volumizing spray smells horrible and the sprayer is ill made so that it gets all in your eyes, etc. Results are poor. You have to mask up to use it. Deserves zero stars. Probably costs them a buck fifty to make each one.
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May 2022 by ann allegretti
Aveda at Beachwood Place is always so nice and helpful!! Keep up the great work! Especially Nick for all of his help! I love Aveda!!
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April 2022 by Victoria Fumich
Thank you to Nick for the consult & Nicole for her recommendations. Thrilled with my purchase & excited to have the right products for my hair. Shop was clean, & staff is friendly. You can’t get customer service like this by shopping online. Go see this team for your hair & skin care needs!
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April 2022 by Abigail Cumberledge
Aveda in beachwood has the best staff!!! Abby S. in particular. She goes above and beyond for her customers and makes sure to answer any and all questions you might have! Her knowledge for skin care is extraordinary. I have ordered directly from her so, so many times, and with each order you can tell she takes her time, she is attentive to detail, and overall so thoughtful when packaging it up for you-I mean ribbons on each items and everything. From all the places I have ordered, nobody compares to her. She is seriously AMAZING! I recommend her to anyone I know looking for skin, hair, and body care!
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April 2022 by Suzanne Ramacciato
Nick makes shopping at Aveda a pleasure. My orders are always shipped on time and I love that he never forgets to include samples to try!
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December 2021 by Nick Frangias
This AVEDA store at Beachwood Place is by far not only the best store I have been to but, the entire experience here exceeds expectations. Nick Kissinger and his team always go above and beyond to provide a one of a kind experience. They are so friendly and always treat customers with a smile. The store always looks new and exciting; not to mention, smells delightful! I have been loyal to this store since 2006 and drive out of my way every month to visit them. Keep up the good work Nick and team!
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December 2021 by Richard Berlan
Nick is awesome at helping to identify my needs and suggesting products to complement my skin. He made an Aveda customer out of me.
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September 2021 by Jackie McDonald
I visited Aveda in the Beachwood mall on Saturday. I walked in and was immediately greeted by one of the staff members Maggie. She was extremely friendly! She helped me with some of the body mist purfume sprays as I wanted to pick one out to use my points with. I love earning points to then get a free item!! Its an amazing perk!! Another staff member Allie was helping me decide on some curl products and products for my son. She helped me a lot. Store manager Nick was also extremely helpful with showing me different items that I could try first to find what I might like best! I would highly recommend this store not only for the amazing products but also for the amazing staff. I have never felt so welcome before. I walked out of there wanting more!! I definitely will be back and also will send all of my friends!
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August 2021 by Stephanie Franko
My favorite Aveda store of all time! I reached out to the store for help looking for a good shampoo for my hair. I had used Aveda products in the past, but it had been a long time. Nick was able to recommend two different possible shampoos that would be a good fit for my hair. I tried out samples and discovered BOTANICAL REPAIR! YAY! So I bought that and my hair now looks amazing. Then, the team did a zoom call and I discovered SHAMPOWDER and PRAMISANA.... my scalp is happy, my hair looks amazing for days, and I could not be happier. They go way above and beyond with customer service every experience feels like I am the VIP. Thank you Nick and team!!! You have a customer for forever! :)Update 8-18-21: I am still in love with this locations and I actually went to the store instead of ordering by phone. I worked with Nicole to help find skincare products for face and now not only does my hair look awesome since my first few visits, but now my skin looks excellent too. Everyone in the store was so nice and so fun to work with and the store itself is immaculate. Keep up the great work everyone!
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July 2021 by Shannon Hill
What a Fabulous Team at this location! Great energy, no high pressure tactics. The manager Nick was very helpful and energetic. He really love these products. I will be in again. Thank you Beachwood Aveda Team.
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July 2021 by Kayla Hill
In Eleven and a half years I have never found a brush that doesn't hurt my sensitive head, expect the brush here at the Aveda store. Nick and his team are fantastic, and knowledgeable about their products. I will be back for a back up brush.
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April 2021 by Candice Kocina
Recently reached out by phone needing a skin cleanser for my daughter due to acne. I personally never experienced these issues growing up. I was clueless and desperate to help her. I spoke with store manager Nick. I explained the issues and my inexperience and that I needed an effective, gentle product. She has also experienced irritation to products in the past such as scented lotions. We definitely did not need to compound those sensitivities with the acne. I was given much reassurance they had the perfect product! He shipped it to me, free of charge along with some other samples. Super speedy delivery. My daughter loves the smell. She has been using the gel cleanser for approximately 2 weeks and we are super pleased with the results on the acne and that due to the all natural ingredients we have not had a secondary skin concern. Thank you for helping me help my little girl!!
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April 2021 by alex
I stopped in one day to finally switch my shampoo and conditioner. Nick, Nicole, and Allie were WONDERFUL! They answered every question and explained the products in depth so I really understood what I was bringing home. 10/10 recommend!
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April 2021 by Elaine Szokan
Nick was amazing! He really knows the product and was able to answer any questions that I had. I loved being able to order without leaving the house, and I received the shipment within 2 days. I am very happy with the shampoo. I can definitely see a major difference in my hair !
