Auto Repair in Beachwood, OH

“When I say I wish I could rate this dealership more than five stars, it would be an understatement. Our experience purchasing our car was by far the best experience buying a car we’ve ever had. From the salesman we worked with (Kyle) to the financials (Jay)…everything top-notch! We even met some great people while waiting on our paperwork. The showroom is a bonafide museum! HIGHLY RECOMMEND you check this place out!”

“James, one of the front desk staffers is an outstanding example of a customer service directed individual. He stayed late to enable me to pick up my car after my evening meeting ran overtime, an act of selflessness that is rare to see in the auto repair industry. So many people these days view their job as a job. James views it as a calling employing kindness, concern for the customer and professionalism in all his actions. It was truly his pleasure to care for me and for my car! Bravo!”

“It is a sunday. And my battery light came on. I went to auto zone and they said I need a new alternator.
I started calling places and they either weren't open or couldnt help me till tomorrow.
Yet when I called mooneys they were so nice and helpful. I talked to the father and he made .e feel like his daughter. Said come to the shop and we'll figure it out.
When I got there (9mins away) his son was there. He looked and tested it and said the alternator is acting fine. (later we determined its a loose connection) but he looked checked and sent us on our way free. Wouldn't even take a tip. He was so nice. I am sad I dont live in the area. I hope everyone comes here.”

“To the team at Crestmont Buick GMC,

I am writing to share my exceptionally positive experience with my new 2026 Buick Encore GX Avenir.

From the moment I walked in, the entire process was seamless. My salesperson, Chuck, was outstanding. He demonstrated remarkable patience, thoroughly answered all of my questions, and ensured I was completely comfortable and informed every step of the way. His knowledge and customer-focused approach were exactly what I needed.

My satisfaction extends far beyond Chuck. The entire team worked together flawlessly to make everything run smoothly, from the initial inquiry to the final paperwork and delivery. I particularly want to mention the welcoming receptionist who sets a positive tone upon every visit.

Most importantly, I have complete confidence that I received the best offer available. The transparency and fairness in the financing and pricing discussions reinforced my trust in this dealership.

As a Buick customer for many years, this marks my third Buick purchase from Crestmont Buick GMC. This latest experience has powerfully reaffirmed my loyalty. You don't just sell cars; you make customers feel like they are a valued part of the Buick family.

Thank you for another wonderful experience. I will gladly recommend your dealership to anyone in the market for a vehicle.”

“Had the best car buying experience we’ve ever had at Cresmont! Zane made sure they had the car I wanted in stock before coming out, had it ready for us at the front and were amazing to work with. We left with a beautiful new care in just 2.5 hours! Definitely would recommend Cresmont Cadillac”