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8:30AM - 5:30PM
27040 Cedar Rd, Beachwood
Apartments
“We were residents of building 4 for 2 years. Best place ever. Safe, secure, and clean. Repair service was always timely and neighbors were typically friendly. Our dog loved the space and dog park. Only reason we left was due to work changes, otherwise was in no rush to leave the complex.”
“What a team of professionals…From the moment of signing our rental agreement with Jill and Ali in the rental office to the friendly women and men working as the concierge team, our entrance to One University Circle couldn’t be more welcoming. Our initial maintenance requests were taken care of within 24 hours with little or no issues. Even the postal system impressed me.My husband and I look forward to living many years in, what hopes to be, an easier and welcoming environment!”
“I’m a resident here and my toilet and shower was not working back to back. James the maintenance man came out both times and fixed both my issues. He went above and beyond and replaced the items that were messing up so I wouldn’t have any issues in the future. He was really nice and thorough and explained everything perfectly! He’s definitely amazing at his job. I really enjoy living here at Willoughby Hills Towers!”
“I always recommend this building to all my colleagues and friends! All the staff are so friendly and welcoming and the management is so understanding and flexible! I have been living here for over 1.5 years and absolutely love it for many reasons! It’s very safe - there are 2 sets of doors that need to be unlocked before you are able to access the apartments and there’s always someone 24/7 at the front desk so it feels extra secure. The building is also very clean and super quiet. The gym, recreation/study room and outdoor patio are never crowded! They also host many free events to allow you to meet other residents in the building which is also really fun! For example, on Friday evenings they have wine, drinks, cheese and other foods which is such a great time! ☺️”
“Awesome place be !!! Brittany was definitely helpful and would recommend the world ?..Great service, definitely professional .... In addition, Hairston the maintenance guy does a phenomenal job...”
“The process to apply and move in this apartment was seamless! I am a military member and I move frequently and Kayla D made this process stress free and I am so grateful. The leasing team was extremely hospitable and kind. They also have a house cleaner that is magnificent and ensured my place was spotless before I moved in. They were very knowledgeable about the area and that alone sold me! Excellent apartment, leasing team, and maintenance team !”
“I was considering a two bedroom before reading the reviews. I am a reviewing under a different name. I was curious to learn how often does the rent increase. or At least i should have asked what are the chances of it increasing. I think I will opt for a 1 bedroom if I am going to rent. I do have a preference for the vicinity, and a lower unit, because a unit on the first floor I will stay longer.”
“These is a Great place! If you’re looking to move. All staff is great, always responding to any issues. There’s great communication with the owner and Staff they are always in a the best disposition to help and resolve any issues as quick as they can. They are great! I’m Currently on my second year, and had a transfer for a new unit in less than 4 days thanks to Tierra. She helped us to pick the best apartment, with the paperwork we needed to do, and is always available for any questions or concerns. Thanks so Much!!”
“I am still giving this place a good review because this place was a nice & better place to live at than another apartment complex I lived at for 3 years in Mayfield heights the management staff and the maintenance staff were nice and friendly I knew Ray the Maintenance guy from another apartment complex I lived at I lived here for a a year they had package lockers I chose not to renew my lease here because I have been wanting to move to the Akron area since October of 2017 because of new scenery at my new place
the only complaints I had were fire alarms constantly going off all times throughout the day & night both randomly sometimes they were false alarms being pulled and sometimes when the fire alarms went off I saw smoke and I also smelled smoke I also had a neighbor who had roaches that came to my apartment who asked me about them I said to him no I don't know anything about them I kept my place clean I had a cleaning lady clean! Even other people stayed my place was not dirty they have seen worse
also the washers and dryers from coin machine who they used kept breaking down in the laundry facility along with washers leaking and I almost slipped in here luckily I was okay ?”
8:30AM - 5PM
27000 Bishop Park Dr, Willoughby Hills
Apartments
“.........UPDATE DEPOSIT WAS RETURNED I'm giving them 2 stars until my security deposit is return. I moved out on January 31,23 and have yet to receive my deposit.i spoke to lady in the office (seems to not care about my concern about my deposit) said they have 45 days to return a deposit.state of ohio says 30days. If I don't receive my deposit by march 8,24 I will be filing a claim with the court.”
“This whole process has had me very worried and confused at every turn. Thankfully I was able to get help from the great staff at Highland Woods Towers & Gardens who really helped make it easy to navigate through the storm of questions I had and worries. Very satisfied with the help I received and will be recommending them to all my friends and family.”
“Let me just say I was skeptical when I saw this apartment online but the staff made me feel right at home. Home is the best word to describe this place. Thank you to the beautiful and helpful staff.”
“That's one of my part-time jobs W/ my client it's fair, I'm not going to say it's the bom!! cause it's not,,it's a low income building, I believe. & When I arrived there in the morning it is a small amount of people that hang out in the parking lot & outside of the building. When you park in the parking lot it is uneven it's like a downhill extremely wopsided ground,, so if you're visiting someone there be ready to climb a hill be ready to pull up or down the hill exercising your legs will really be tired, if you're not used to walking.”
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“My shower wasn’t working at all. So, I put in a service order for plumbing, and Joe Cianfarani arrived promptly the next day! He solved the problem and remained professional, courteous, and diligent! GREAT JOB JOE‼️”