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8:30AM - 7PM
377B Lear Rd, Avon Lake
Shipping Centers
“I frequent this UPS store several times per week for the past 5 years using all of their services. I give them a 5 star rating for their efficiency, courtesy and and overall customer service. Thank you for all that you do!”
“Worked with Megan today to ship DHL envelopes to pertinent customers. She was professional and helpful with a friendly demeanor. The interaction was accomplished within a few minutes to ensure policy adherence and security. This location has been a good source of information over the past few visits and I appreciate the care of all the associates I have met over the last 2 months. The interior is clean and bright with an informative exterior. On the customer side of the counter, this review is accessible through a QR code sticker which was mentioned at the conclusion of our conversation.”
“Candace was awesome! Every time i come here it’s quick and painless, but i will probably continue to procrastinate shipping my future packages nonetheless because i’m lazy lol”
“Kayla helped find packaging and send my package. She insured it was going where I wanted and gave the 3 different options for how I wanted it sent. She’s a helpful and very nice employee.”
“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”
“I know its very weird to rate a UPS store but honestly I could not say something about this UPS location. This is the BEST UPS location ever!! Awesome customer service and super quick!! I've never take more than 2 minutes there. Very efficient staff!!”
“I don’t understand the bad reviews. I have been using this location for years and have never had a bad experience. All the employees are friendly and very helpful. I’ve had one experience where a package went missing at the other end and the owner was very helpful in helping me file my claim. I highly recommend this location.”
“Great service! Had to pick up something from the terminal today and the office staff were great; short dock workers, one of the office guys loaded me up so I wouldn't have to wait! Thank you!”
“5 stars for the employee, Ashley. He has helped me several times at this location and has always been great! Efficient and professional. I appreciate his help solving my issues. I will continue to visit this location.”
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“Oh my goodness, huge thank you to Bryan and Sarah for being so accommodating, compassionate and professional! They both went above and beyond to help me in a time sensitive situation and I'll be coming back for any additional shipping/printing needs!”
“These Men and ladies give amazing service . I needed some documents copied ,then scanned onto a USB drive. Alaska used high quality heavy paper for the documents and put the scanned files in the right folders on my usb drive. I will now use this location for all of my documents.”
“Terry and Julio hooked me up with a last-minute large-size print job. They figured out complicated sizing and had the poster ready for me the next morning. Thanks!”
“Beverly was warm and made me feel welcome. She made a good impression as well when she concerned herself with the quality of my shipping envelope. The location threw me off a little and until I parked, I did not see the customer parking. I will make this my shipping location for work.”
“Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you all rock”
8:30AM - 8:15PM
6955 Engle Rd, Middleburg Heights
Shipping Centers
“I shipped a package out from here and had a decent experience. However, they DO NOT package your items/box them - the guy in front of me had that issue and had to drive to the Parma location to get it boxed, just an fyi.”
“Excellent service and very knowledgeable and helpful. Was returning equipment that I wasn't sure how to box safely and properly. Convenient location as well.”
“They got my package somebody in UPS put my ZIP code as my address and it was held up there for 3 days that little sticker on the side of the big sticker that my supplier sent me was a different address on that little white sticker I hope I'm explaining it right there's a big inconvenience but the gentleman were smart intelligent and you knew what to do and he got me my box”
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“Jake and Heath provided thoughtful and friendly service despite how busy they were at the time. They made sure that I left with the art prints that I needed hassle free. Thanks guys!”