CVS, a local pharmacy in Bay Village, has received mixed reviews from customers. While the pharmacy staff is generally described as kind, competent, and quick, the in-person customer service can be lacking at times due to the busy nature of the store. Compared to the nearby Walgreens, customers appreciate that CVS does not sell cigarettes, which they view as a more ethical approach to health and wellness. The pharmacy has also been praised for its flexibility in refilling prescriptions, even when insurance restrictions may apply, ensuring patients have continuous access to their medications. The drive-thru service at CVS is particularly commended, with customers feeling they receive excellent care and are treated like royalty when using this convenient option. However, the exterior of the building could use some attention to better match the high standards of the local area. Overall, CVS in Bay Village is a reliable pharmacy that provides quality pharmaceutical services, despite occasional challenges with in-person customer service. The friendly and efficient pharmacy staff, along with the convenient drive-thru, make CVS a preferred choice for many in the community.
Pharmacy staff is kind, quick, and competent. I have had a lot of dosage changes lately and they have worked with my doctor to ensure I received my medication with no gaps!
April 2023
Pharmacy staff is kind, competent and quick! I have had a lot of medication dosage changes recently and they have worked with my doctor so I have had no gaps in treatment, which has been great!
October 2022
Although I’ve experienced similar issues as others with poor reviews, they have been relativity minor. In general, the professionalism and courtesy (at the pharmacy especially) have been 5 star. The exterior of the building could use a little attention though… not up to Bay standards.
