United Dairy Farmers (UDF) is a renowned business operating more than 175 ice cream parlors, convenience stores, and gas stations. With their U-Drive program, customers can enjoy discounted gas prices and savings on everyday purchases. The reviews highlight the strengths and areas for improvement at the UDF location. Customers praise the friendly and helpful staff, particularly the manager, who are committed to providing excellent service. The premium-grade coffee, farm-fresh dairy products, and hand-dipped ice cream treats are also highly regarded. However, some customers have expressed frustration with the limited options, especially on weekends, when certain hot items or tornadoes may be unavailable. This has led some customers to seek alternatives at other UDF locations or nearby competitors, potentially impacting their loyalty to this particular store. The reviews also mention a few instances of inconsistent customer service, where some staff members were perceived as unhelpful or unable to provide the requested items. This has led to some customers feeling dissatisfied with their experience. Overall, United Dairy Farmers is a well-regarded business that offers a variety of convenience and food options. While the majority of the reviews praise the staff and the quality of the products, there is room for improvement in ensuring a consistent and satisfactory experience for all customers, regardless of the day or time of their visit.
I go here most of the time by walking with my friends I totally recommend yet the prices are expensive
January 2023
Just had to return some milk that had gone bad early. Great customer service. No questions asked! Nice touch in today's climate of customer service! Thanks
