The Great Escape Avon is a highly recommended business known for its excellent customer service and quality products. Customers appreciate the friendly and helpful staff, who take the time to assist with selecting the right items and provide valuable advice. The showroom is clean and well laid out, making shopping a pleasant experience. Many reviews highlight the company's wide selection of patio furniture, pool supplies, and accessories, often praised for great pricing and high-quality merchandise. Customers have purchased various items, including wood patio tables, chairs, benches, umbrellas, and hot tubs, all with positive feedback on their durability and value. The business also excels in service beyond the sale. Staff members like Jacob and Seth are commended for their dedication, patience, and knowledge, often helping customers with pool maintenance and hot tub selection. The company demonstrates a willingness to go above and beyond, such as replacing lost parts free of charge and providing detailed guidance on pool care, which builds strong customer loyalty. Delivery and setup services are prompt and professional, ensuring customers are satisfied with their purchases. Overall, The Great Escape Avon offers quality products, friendly staff, and outstanding customer care, making it a trusted choice for outdoor living needs.
Excellent experience. Sales person was very friendly, very helpful and low pressure. Found what we were looking for and ended up spending more than we planned but quality of merchandise was excellent. Showroom was clean and well laid out. Can't wait to get our new patio furniture.
October 2023
They test your pool water for free & then tell you what chemicals you need!
August 2023
Very helpful and knowledge gentlemen working there today. Thank you for your help. These two salts, smell amazing!
