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“My iphone12 had a “SOS” error and could not make calls or connect with wifi. Staff was very helpful in assessing the issue and present a solution. Thankfully Verizon had a great phone replacement benefit for loyal customers. Staff was very helpful in getting the data transferred and any accessories needed”
“Service was amazing. I needed a cheap phone for my son I walked in. He did everything he could to help me out had me in and out of the store in under 10 minutes they were amazing. I highly recommend them don’t pass this place up. These are good guys to do business with.”
“Salem and Shane were super helpful and supportive. They provide excellent and quality service and answered all my questions! Salem was very patient in helping me with my broken screen protector and even cleaned my case for me!”
“I stopped to upgrade my iphone and I was greeted with open arms and bright smile. “My name is Chris and I’m the store manager, how may I help you?” Chris was training a new store salesman. Chris was an amazing trainer and teacher. Chris displayed the eagerness.and asked all the right questions to move things along. He offered every single option to make that I received every thing that I needed. This was the best experience that I had ever had. Thank you Chris of the Center Road, North Ridgeville, Ohio location.”
“Ash was honestly the greatest he saved me hundreds of dollars and was so patient and polite! He was able to get me out of the store in less than 1 hour if I can give him 20 stars I would. Thanks again Ash you’re awesome.”
“Don was amazing he was able to switch me from a standard account to a first net plan. He made the switch simple and easy and broke down the cost of everything. He also was able to help me a smartwatch at an amazing price that was affordable to my budget. He went above and beyond for customer care thanks Don.”
“This is by far the best store in Ohio! I walked in and asked Kenn to sale me on a phone (meaning… telling me about all the perks, positive's and negative’s) Kenn showed me 3 different types of iPhones… & explained the pros and cons) he had so much patience and answered all the questions that I had! Kenn also informed me on the other accessories that I could add to my plan for very little cost. Which was my new Apple Watch and iPad! I walked out of there paying less than 200 for the newest iPhone, newest Apple Watch and a iPad! You can’t beat these specials or customer service! These guys even found a way to get me a phone case and tablet case! #1 in customer service and support. Thank you again Kenn, you’ll forever be my go to guy when it comes to my phone or any other electronic devices.”
“I totally love Cricket wireless.. But this Elyria Branch is under new management and after 6 years of my business, I will now take my 6 lines elsewhere. The rudeness was beyond.”
“I'm 80 years old and definitely not up to date with the latest technology. When I purchased a tablet and a phone the manager and her assistant went out of their way to get me up and running with my new technology. I really appreciate the service.”
“Zoe was very patient and cordial in helping both my wife and I who are in our senior years and not quite up on technology in today's world, so that was a bonus for us both. One unfortunate thing is the transfer of data did not go well for my wife from old phone to new, her messages didn't transfer and she spent 2 plus hours trying to get her messages transferred from a Verizon technician over the phone with no luck.
Everything transferred from my old phone to new except the pictures that were attached to my messages on my old phone, unfortunately without checking my new phone at the store after the transfer of data before we left the store to be sure all transferred. Unfortunately I gave the sales person permission to clear my old phone of data. So, lessons would be to be sure to check your new phone after a transfer of data before leaving. Technology isn't perfect, but all in all I'm satisfied with my new s24, not sure my wife is though with her s24 ultra.”
“I went into the Crocker Park AT&T, in Westlake, OH, to transfer my phone back to AT&T. The people who helped me couldn’t have been more friendly and informative. I’m so grateful!”
“I want to really give a shout out to Jay and Aishac from the Chestnut Commons store for all their help with my husband's phone. We were in multiple times in the last two weeks and thanks to both of them his phone is working great. We've been straight talk customers for years. Good bye Straight Talk welcome AT&T.”
“Al from the Elyria,Ohio store really helped out! He got me and my husband a great plan and some great phones! I cut my bill in half! Switching from AT&T! Want a great cell company with great customer service? Go to AL at BOOST Mobile.”
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“The Avon, OH store was helpful with my upgrade. Alec, Assistant Manager, was professional and explained how to transfer my data into my new phone. My old phone was not cooperating so I did it at home. Thank you!”