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September 2024 by Truth Proof
Every time I come to visit my daughter and family in Avon, I make this a definite stop to pick up “whatever I can’t live without” and gifts for friends and family.
Such a lovely store with everything you need but didn’t know it until you saw it here!!
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December 2023 by 27Leeny
OMG. I went into this place for the first time & absolutely LOVED everything! Very unique & one of a kind gifts. Prices were great. Owner is wonderful. This place is a MUST to go to for gifts. Everything is just fantastic! It is located next to the Strip Steakhouse. I will be back again next week!
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September 2023 by Deanna Lindsley
My favorite place to find a gift for someone or myself
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May 2023 by Lisa Coffey
This store is packed with excellent gifts!
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March 2022 by gmpark
Don’t let the small building fool you, it’s packed with great items for your home or as gifts. Lori and her team are the best.
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December 2021 by Gary Johnston
Loaded with great little gift items for the holidays and everyday...a bit claustrophobic, but worth the trip!
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November 2021 by James Lark
Love this shop
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August 2021 by Reneé Macko
Owner was very kind and helpful when picking a gift. I plan to go back in the future for some thoughtful gifts.
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July 2021 by Kimberly Connors
Love this store!
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November 2019 by Pamela Mayo
Love this place. The people. The Lewis House and the unique items that are constantly changing. Great small
Local business. Plus they often have great snacks ?
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November 2019 by Melissa Grabowski
Look, I usually love Details; my family and I spend a lot of money there every year. It’s so charming and has cute stuff BUT I just had a horrible experience with the owner, Lori. I purchased a bracelet and necklace just shy of a month ago as a Christmas gift. I had to return the items because the person I purchased them for gets rashes from metal. I live in Chicago and this was the soonest I could get back to Avon to return them. Lori was extremely rude about the return stating it was outside the return policy of 14 days (which no one informed me of when I purchased the items) and said she’d only give me a store credit of $150. Okay, that’d be fine but I tried explaining I live in Chicago and couldn’t come sooner, her response was “well I could have sold these 3 or 4 times over by now.” WOW, how’s that for customer service? Even the customer in line behind us thought she was being rude and she also had an attitude with the woman checking out in front of us.
Bottom line, this was a really disappointing experience and it’s hard to believe this behavior was coming from the owner.
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August 2019 by Catherine Castor
This is one of my most favorite places to shop! Not only do they have such unique and charming items, but I find the customer service to be the best of any place I've shopped. Very personable and friendly!
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August 2019 by Pam Mayo
Love this place. The people. The Lewis House and the unique items that are constantly changing. Great smallLocal business. Plus they often have great snacks ?
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August 2019 by Lee Turner
To be transparent, Marlene is an employee of the store and should have stated that in the comment. I am a regular customer and have had less than favorable experiences with Lori as well. Small town businesses rely on the local customer and typically strive for exceptional customer service.
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August 2019 by Marlene Pearce
After reading the last post just had to add a comment. I was in the store when this exchange took place. The customer over reacted & then to post this comment is uncalled for.Customer service is always excellent & the return policy very fair. This is an excellent small.business & an asset to our community
