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August 2025 by Manickam Manickam
Waited about 20 minutes before someone could help me. Then when it was my turn they said they need to reschedule. Granted I was late by 20 minutes, but my wait time did not matter. Then it took them another 30 minutes to get me my refund on the tire order that I wanted cancelled. Guess the customers time does not matter for Costco !!!
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July 2025 by Sanjay Dronavalli
Good experience overall. Tires were ordered and arrived on time. They even saved my tire valve caps and put new green rubber ones on while saving my metal ones.
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December 2024 by Bryan Lynch
Just not what they say they are, three cars a hour my ass!
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October 2024 by Wang Pengdi
I have order my tires here. After 2 days dealer told me i can make appointment. I schedule today. I got there this morning give them my car. After 50 mins when I back here he just return my key and didn't tell me anything. After I check my car I found they didn't change my tires. Then I come back wanna figure out. They told me my tires didn't arrive yet. I just want to say. If I didn't check my car. Are they gonna just let me drive my car with old tires back? And keep the new tires which I paid about $750?
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October 2024 by Chris Campbell
Very busy. Prices are good.
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September 2024 by Laura Spurlock
They have great prices, and the salesman was very nice, but most people can’t wait 2 weeks for tires to come in. They initally told me 3-5 days, then after 4 days they told me it would be more like 10 days. I ended up driving back up there on my donut tire to get my money back and going to Conrad’s where they matched the price and had the tires the next day.
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May 2024 by Fadi Hanna
I bought a new set of tires, and I am reporting to them that I am having humming noise for the first few miles.. Firestone set went bad in 5-10k miles and the alignment is good on my car. Warranty is not working they said it’s not our problem. I spent around 1k for bad tires and the other stores told me this set is not a good type for your lexus. The worst experience ever. Never get you tire at this store. I am a customer of cotsco for 5 years, the first time I feel very disappointed about this location.
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May 2024 by Sir Yousif
Devon is very unprofessional
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February 2023 by Patty
Great place to buy tires. I called around for prices for 2 new tires for my car. Unfortunately, the sale prices are for 4 tires not two. I couldn't believe the difference in prices. One place quoted over a hundred dollars more then Costco.I ordered them online then had them sent to the Avon store. When they came in I received an email and scheduled my appointment online too.On the day of my appointment the employees were very helpful and explained everything to me clearly.They noticed I had 3 bad tire sensors and explained how to replace them. I also had a nail in one of my tires and they fixed it for free. Very happy with my visit.
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February 2023 by Quentin Clark
Team here was great! Tony is extremely helpful and knowledgable. This is my new go-to for tires.
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December 2022 by Jillian Elizabeth Carroll Hogue
Fast , professional service . Friendly staff. Had new tires installed , and would definitely come back in the future. My only complaint is I would have preferred more explanation of the process and duration. Overall satisfied! Thank you!
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December 2022 by Brian Waller
Bought four new tires and left with two broken tire pressure sensors.
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October 2022 by Jason Becker
Super quick and professional. I bought four new tires in May and had a fine experience. I recently got run off the road and had a tire get punctured. It wasn’t able to be repaired, so I had to buy a new tire. Thanks to the road hazard warranty with the Michelin tires they sell they prorated it for the tread left and I paid a fraction of the cost of the tire! Quick service and they got me in as a walk-in for the replacement. Definitely recommend.
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October 2022 by Richard Strauss
Went for the first time to the tire service center at Avon Costco on Saturday, 5 October 2022. I was the 3rd in line and waited about 20 minutes….no problem. But when it be was my turn with 3 people behind me, the employee asked what we each needed. I guess he didn’t like what the first three of us needed and waited on the last guy who just arrived. I left. I bought my 4 tires somewhere else.
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October 2022 by J. V. Rychman
Make certain the schedule for tire installation is made before you actually buy your tire. You will be much happier if you can get your tire put on.Good folk with lots of business so you may be surprised how long in advance you have to schedule. Still better than trying to see the Doctor.Good warrantee & road hazard.Over the years I've gotten all of my tires here for my four kids(now adults). I like the idea of nitrogen for fill up...they have a tire nitrogen just across from their car bays.Coming early like 9:30 AM...may or may not get the job done. I came 3 times before I could be a walk in. Got to say I'm just happy to have new tires before winter. Seems like in North East Ohio everyone is thinking the same thoughts on that..When you buy your tires Tell them Joe sent you...they will say Joe Who...that's Me ?
