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October 2023 by Kim K
I bought a 2023 Explorer from this dealership after going to 4 other Ford dealerships. They were so willing to help and actually found the exact car in the color I wanted. This type of service was non-existent at the other dealerships. The other places just said, "This is what we have on the lot." Nick Mayer's sales staff took 2 days to find me the perfect car.I truly appreciate the excellent customer service!
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October 2023 by Carole Lawson
Made an appointment to see a used vehicle on Friday. Saturday morning they confirmed the appointment. I arrive only to be told the car was sold. They could have contacted me and told me so to save me a trip. I bought a vehicle at a different dealership.
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September 2023 by Chris Devine
Just great customer service! A rare commodity these days. I’ve had to take my Bronco Sport there twice and everyone there could not have been more friendly and accommodating. When I get a new Ford, I’m going to these folks!
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September 2023 by Sean Ekers
Raymond Kemmer and his team are consummate professionals that go above and beyond in all aspects of the car buying experience. Their service department is top notch. Thank you for my new F-150. Looking forward to purchasing/servicing our family vehicles there for years to come.
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August 2023 by Patti Chakirelis
Everyone at Nick Mayer Ford West are very helpful and friendly. They made my vehicle decision very, very easy. The staff went out of their way to make sure I was happy and satisfied with my choice. I love my bada** 2023 Ford Bronco Badlands with the Sasquatch package. I highly recommend Nick Mayer Ford West. Tell them I sent you!! I'm going Squatching!!
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August 2023 by John Cameron
Go through Alexandra and you will be set for the best experience. I would absolutely go through this dealership again.
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August 2023 by Eric Boysen
Great service done on schedule and and done in a professional manner. Will be servicing truck here moving forward.
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July 2023 by jordan
Zach, my salesman and Alex plus the rest of the team were amazing!!!!!!! Even with them being busy they took the time to keep in contact through text and calling about all of my questions. This was my first big car purchase through a dealership and they worked with me on every aspect of the sale, made me feel extremely comfortable, which usually dealerships do not do with a young female, walked out with an amazing deal on a car I will love for years and trading in my old car. 10000% recommend to everyone, i am so happy!!! Thank you guys tremendously
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July 2023 by Brian McKenna
I was extremely satisfied with my purchase of a 2023 F150 and everyone there made my purchase as easy as possible. I will be a loyal customer and will recommend them to all of my friends and family.
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July 2023 by Melvin F.
Great experience .. They tried there best to help me out ..Would visit them again when I'm available to handle my business ..
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June 2023 by John B.
I was looking for touch up paint after going to a few other dealers with no luck and the parts person called around and found what I needed. He called ahead, reserved the part and gave me directions. That's customer service!
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June 2023 by Leah Pettigrew
I had the pleasure of buying a car from Nick Mayer Ford West yesterday. My Salesman Jake H. was FANTASTIC! I never felt pressure and I felt like he listened to me. I drove away feeling like a got a great deal on my new car and a phenomenal deal on my trade. Definitely the place to go!! The purchasing process was a breeze too. The office was small but thatmade it feel more comfortable and not so overwhelming like the cold intimidating dealerships BUT, the vehicle selection was still great, any make/model color you wanted. Thanks, Jake, for everything I am loving my new Bronco Sport. Favorite car, experience and Salesman to date.Sincerely,A very happy customer- Leah
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June 2023 by Milagros Gonzalez
My experience was horrible, if I didn't sign the contract, trust me I wouldn't even go back. I told them I kept feeling some shaking in my car and they told me it was fine, now keep in mind I only had the car for not even 2 months. Then they said they changed out the tires but come to find out that they are used tires, then they stated It was fine, but I took it to another mechanic and they stated that my tires have never been balanced after I was told they were.then I called them again and they blew me off and never called me back but needless to say I had to come out of pocket to get a full diagnostic on my car plus get my tires balanced front and back plus I find out I have a bent rim but these guys still stated that all was good, trust me after I pay my car off I will not I mean not getting a new one or referring anyone to them plus I'm putting this up on social media so that everyone can see the treatment that one gets for buying a vehicle from them and they still haven't called back.
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May 2023 by Jeff Reynolds
Just wanted to let future customers know what my car looked like when I picked it up after repairs ..
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April 2023 by Kristie D.
So happy with the overall experience here. Especially with our salesman Mike! He's a great guy and was very helpful and personable.
