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January 2024 by Sana R.
Super nice store! It always looks cclean and stocked. Staff is nice and helpful! They have a lot of options
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November 2023 by Daniel L.
food prices are high, not enough service people, but those that stay there are great. why they stay with poor benefits is beyond me. its very clean but disorganized .
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May 2023 by Sal A.
Been going there for years..but now since they changed my hours at work they've been closing @9pm (Giant Eagle). I just stopped going there. Go back to 24hours or at lease at 1am
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March 2022 by Gaby R.
I won't be coming to this particular Giant Eagle again. Every time I go to get produce it's always going bad. I'm not exaggerating either, it's every time I get produce. I always try to check if it's good but there's always one or two bad fruits or vegetables. It's just disappointing.
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January 2022 by Raider Cat
The deli lady I had today didn’t seem to understand the idea of half a pound of turkey sliced thick. She made two slices equal 1/2 lb. I told her I would like it less than half that thick. She insisted that I had to take the first two slices because they were already cut. This is not the first time I’ve encountered rudeness and ignorance at their deli. The cashier at checkout was an older lady and acted like everything was a big deal including greeting me and saying thank you-her tone was not friendly and she frowned the whole time! I’ve decided to go back to Meijer; they are so nice and helpful and seem to enjoy their work! Lots of smiles at Meijer!
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January 2022 by Luke S.
I decided to just write about this store after all the annoyances I've had to deal with this store over 5 years of needing to go here.I'll say it in a sentence- its only plus is it's well stocked liquor store- that's the only positive of this location. Even then, There are other liquor stores in town equally stocked so it doesn't even get 2 stars for that.Almost every single person there is rude, and not the rude as in "I'm a Karen and deserve to have my feet kissed when I walk in" I'm saying the cashier doesn't greet me when checking out, any time I use the service desk it's about the same deal. Everyone who works here looks like they are dying inside, I would blame corporate but I'm not in the know.The self checkout is the worst of any store I've ever seen. You need a card to begin with, so if you biked or otherwise don't have your car keys you have to wait in line for your 1-2 items. And the lines are just awful. For each time I waited in a giant eagle line I could write 2 of these reviews. Even the ****** ATM doesn't always work.I loathe any time I have to go to this store. I go out of my way to avoid it, and I've been telling my friends for years how unlikeable this place is.The prices are below par, this place won't do well for your wallet.
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January 2022 by Thomas A.
I wanted to buy some honey ham that was on sale and the man at the deli said they were closed because of staffing yet he was standing there cutting lunch meat. I looked at the prepackaged offerings and all that was there was lunch meat that was in the $9 a pound range. When people come to the deli they usually buy the items that are on sale but there was none of those to be found. Maybe they were trying to get rid of the more expensive stuff but it seems a little dishonest to me.
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August 2021 by Loy Wiley
Thank you for adopting a mask mandate and helping us all stay safe. Good food. Good service. Good science!
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May 2021 by Eric D.
Giant eagle is a chain supermarket. And I expect friendly people. Which this place has. Reasonable prices. Which this location has. And fully stocked shelves. This place has that too. They hit all my expectations. I'm sure they will hit yours.
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April 2021 by JJ J.
I don't understand why Giant Eagle doesn't have the baskets anymore, but yet their competitor Heinen's does and has more stricter requirements there...it doesn't make a whole lot of sense. They also never have the small carts available as they're usually in the parking lot somewhere. Both of these options are needed because of the small aisles at this location, not to mention if you want to maintain the distancing requirement; the big cart takes up literally the whole aisle. Nevertheless, Giant Eagle is relatively cheaper than the competition in the area (not talking about the bigger chains (Walmart, Target, etc.)), plus you get the benefits through the advantage card, which hooks me to them, but I'd argue that other places have way better food.
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November 2020 by Marie O.
Giant Eagle's can be a bit pricey, but when they have sales.... they have great sales! Great produce & awesome deli! My first visit to Avon Lake's store. Giant Eagle's keeps their store in immaculate order & their restrooms are very clean! Employees are friendly, hospitable and eager to assist customers! #SatisfiedCustomer
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August 2020 by Bill D.
The only good thing I have to say about the Giant Eagle in Avon Lake is that most customers are finally taking mask-wearing seriously. Prior to the state mandate, there were many not wearing them, and worse, customers who loved to flaunt their independence and so-called freedom of choice to those of us trying to do our best during a difficult time. I witnessed one middle-aged awful woman harassing an elderly woman with a mask. It was disgusting.As if that's not bad enough, the self check-out areas are ALWAYS dirty. And if I ask for a paper towel and spray, I usually get an eye roll from some lazy-ass clerk. I was there today and it was the same - filthy. I only had 3 items and nothing that I had to weigh so I just did it. Then, at the end of the checkout lane, some idiot employee walks up no more than 2 feet from me to look at a bulletin board. When I said excuse me, he just glared at me and wouldn't move. I guess the manager hasn't informed them of the 6' distancing rule either. The employee could have easily stood back until I was finished. By contrast, the self check-out area at the new Meijer store in Avon is immaculate. They have a person there sanitizing every station after every use. And their employees are a lot more customer-oriented. It's expensive, but so is Giant Ripoff, and they're both about the same distance from where I live, so unless I need booze, I'll head to Meijer's from now on. p.s. I have talked to Jordan, the manager, about some of these things. He's always pleasant on the phone but nothing ever changes. The employees are lazy and creepy for the most part, the store is dirty and it's expensive. I won't be bothered any longer.
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July 2019 by Peggy Tetkowski
They have really good fried chicken and macaroni and cheese.
