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March 2024 by Patrick Buckley
Took us last minute squeezed us. We were late and they didn't turn us away! Friendly staff, affordable and caring. Might just quit going to our local veternarian and stay with this great Vet!
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March 2023 by Sarah Sauvageot
Dr Lamb has been my Vet since he started at Avon Lake Animal Clinic Has taken care of my two Dachshunds and one cat He’s the best !!
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February 2023 by MJ Gaines
We have been communicating with Dr Lamb about an upcoming liver mass removal for our dog Dexter. Although I haven’t met the Dr yet (will be seeing him on Tuesday for CT scan) I will say that he is such a caring doctorWith all the pets I’ve had over the years I have never experienced a doctor that has called me multiple times personally, has explained everything in detail and has made me feel more comfortableI’m sure he will take good care our dog and do what he is able to do to give him more timeI’m so happy I called this clinicMy sister goes here for care for her bunny
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September 2022 by Kim D.
My boxer has had three surgeries at the Avon animal clinic. Each and every time they have provided efficient and quality care to my pets. It is a large practice but they do a fantastic job making you feel like you're their only customer.
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July 2022 by Lisa M.
I have been bringing my dog here for a couple of years. he's a senior boy with several medical concerns. they are a lot more expensive than other vets, but I came here thinking that he was getting better care here. I don't think that's the case anymore. their customer service has really fallen off. It's hard to get the same vet on a regular basis, and they have so many people working there because it's such a big business it's not very personal anymore. I don't feel like they know my pet. And recently, they don't bother to call with test results anymore. and they nickel and dime you for every bit that they can get. I've spent a lot on my pet's care, and quite frankly I'm happy to because I love him, but I no longer feel like they really care about Lefty, I feel like they just care about getting the next buck out of me. it's very frustrating because I love my dog a lot and I want him to have the best care. I had thought that that was going to be here. I'm sad to say, that I think maybe I was wrong. so just know that before you come. good luck, I hope your little fur babies stay healthy.
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June 2022 by Mary K.
Place is fine but they are very expensive. If they want to give your pet a prescription med I strongly recommend that rather than let them dispense the med there, you ask for a printed prescription and take it to your local pharmacy or use one of many online retailers (Chewy, Petco, etc) that fill prescriptions for pets. I did not know this until I recently let Avon Lake Animal Clinic fill a prescription for my dog at a cost of $85.50. When I got home I found the exact same drug available at Chewy.com for a total of $15.03 (which includes $4.95 for 2-day shipping). So a savings of over $70! After talking to friends about what they pay for their veterinary services elsewhere (vaccinations, etc) I also learned that Avon Lake Animal Clinic's prices for vet care are also very high. Buyer beware.
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November 2021 by David S.
Like many others, our dogs are our children and ALAC was great with our Boxer's knee surgery. The staff was very professional and took great care of our girl!
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October 2021 by Karen F.
I like that there are several vets and evaluation is performed and work up with cost is itemized. Thank you for taking care of my Felix.
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September 2021 by Debbie C.
I had been a client of Dr. Krupka for 12 years. Rabbits do not have the muscle in their throats that enables them to vomit. It is physically impossible for them to do so. However ..... last September my precious bunny PJ began spitting up mucous and sometimes blood. Dr. Krupka asked me to send him videos. After reviewing the videos Dr. Krupka concluded, "I've never seen anything like this before and don't know what's going on." PJ was put on drugs which did nothing to remedy the situation. I asked the vet if he would do an x-ray or CT. HE WOULD NOT because PJ was 8 y/o. Nothing more was done. In the meantime PJ continued to vomit so in January we traveled to see a specialist, Dr. Gary Riggs at Barberton Veterinary Clinic who after a few tests, and $700 later, did nothing more than put PJ on even more drugs. There were NEVER any follow-up phone calls from either Clinic to see how PJ was doing/feeling. In desperation, in May I approached Dr. Emermann at ALAC who consented to do the CT. It cost $1,000.00 but that's okay; I loved my baby. That is when the mass was found that, by this time, took up most of PJ's lung. STILL NO recommendations or suggestions for treatment were given to me. I recognize doctors are busy people but lay people rely on doctors for help and suggestions because we surely don't know what's going on or what to do. I received no further help from ALAC whatsoever. Remembering my mother dealt with colon cancer I searched the web and found a vet in Rolla, Missouri who specializes in ozone therapy. It's a 10 hour drive from my house to Rolla, MO. The veterinarian is a wonderful Christian woman who immediately put PJ on ozone along with other therapeutics. PJ was recovering beautifully. Then all of a sudden he started losing weight and exhibiting signs that were not good. The love of my life died in my arms. Research on the web indicated possible causes for the throwing up mucous and blood as an ulcer, cancerous/non-cancerous mass, or an abscess. I later learned a classic symptom of adenocarcinoma is spitting up mucous and blood but in all fairness to Avon Lake Animal Clinic, adenocarcinoma may or may not have been the cause of death. To this day no one knows the cause of death. I just find it rather suspicious the symptoms exhibited by PJ were exactly the symptoms associated with Adenocarcinoma but again nothing came up conclusive and no tests provided any answer. Ozone has a VERY high success rate, especially with cancer, and I am firmly convinced that if Dr. Krupka had done the CT when all this began and PJ had immediately been put on ozone he would still be here with his Mommy and sisters, Paisley and Amelia. RIP PJ. Mommy loves you and misses you dearly. xoxo P.S. I still cry; I miss him so badly! Below is his picture resting on my lap.
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August 2021 by Katherine R.
I was a client of Avon Lake Animal Clinic from 1985 to 2018.I lost my beloved Lab Gracie to very poor judgement and diagnosis on Dr. Frank Krupka.I brought her in for senior exam,she was 12.He told me she needed a dental.I told him no,she's too old,and not doing well! He said let's do blood work,see if mom's right! Told me it was high risk if I did or didn't do it.His assistant called me back,said Gracie's blood wk was beautiful.When I picked her up after her procedure,they had to carry her to my car,bleeding from the rectum.Claimed it was Colitis.She was sent home with no antibiotics,pain meds,after dental extractions. She hemmoraged the next morning,and I rushed her to the hospital./Dr. Krupka never called me until I called 3 times demanding he call me back.He said he would call me that night! Really? The surgery was Friday, and this was Monday! My precious girl,I lost the following day! Never again will I trust this place!!!
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June 2021 by Matt K.
I had taken my pet there for the last 6 months to find out what's wrong with her. She had breathing problems, and after X-rays I was given a steroid medicine to help her out. That did not help. Another visit and the prognosis was asthma or cancer. I was given meds for the asthma. On the third visit I was given Medicine to help her eat since she wasn't eating and also had her re-examined. Prognosis, vets didn't know. My pet needed a specialist. Next day the medicine that I used to help her eat ended up costing her life. Breathing was way to fast and she had to be euthanized. After spending $2000 and having to put my pet down I would like to thank the vets for their incompetence!! I gave 2 stars because they seemed like they genuinely care, but perhaps they could've been more forthright in their diagnosis.
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June 2021 by Lynn F
Love ALAC! We have been seeing Dr. Lamb for our dogs and cat for years but for urgent situations we have seen other doctors and they are all great!
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May 2021 by Michelle Boyd
Dr. Lamb is wonderful! He has done 2 surgeries on my dog and both times communicated very well with us and worked around our schedule to best meet our needs. We knew our pup was in great hands!
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April 2021 by Michaella H.
HORRIBLE!!! After my dog got attacked by another dog I brought her in immediately we were so upset and they wanted to EUTHANIZE HER BECAUSE WE DIDNT HAVE THE MONEY TO PAY!! We had to call everyone we knew to borrow feom in order to pay them to treat her and help her recover. She was perfectly healthy until this accident and I don't understand how you can have absolutely no heart and go straight to killing my dog because I didn't have enough money... I am so thankful for the people in my life that supported my Hazel we came up with enough to get her treated but I barely trust keeping her there over the weekend because of their disregard to life completely. Never again will I return and I advise you to turn away also. I'm appalled and heartbroken.
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April 2021 by Brian Y.
The actual vets are great - we love our Drs Petti & Letosky, but the staff has room for improvement. From front desk attitudes, to hold times, to charges for a booster shot that the Vet said was included at the end of the last visit 4 weeks ago, to no communication on our pets inside while we waited in our car for 2 hrs. We are tired of hearing "I'm sorry" the computer is under the weather/that you had to hold for 10 minutes/that we didn't let you know your cat was sitting there for 20 minutes before we brought him out.l, etc... Now they've expanded but don't seem to have improved.
