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September 2022 by Kim D.
My boxer has had three surgeries at the Avon animal clinic. Each and every time they have provided efficient and quality care to my pets. It is a large practice but they do a fantastic job making you feel like you're their only customer.
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July 2022 by Lisa M.
I have been bringing my dog here for a couple of years. he's a senior boy with several medical concerns. they are a lot more expensive than other vets, but I came here thinking that he was getting better care here. I don't think that's the case anymore. their customer service has really fallen off. It's hard to get the same vet on a regular basis, and they have so many people working there because it's such a big business it's not very personal anymore. I don't feel like they know my pet. And recently, they don't bother to call with test results anymore. and they nickel and dime you for every bit that they can get. I've spent a lot on my pet's care, and quite frankly I'm happy to because I love him, but I no longer feel like they really care about Lefty, I feel like they just care about getting the next buck out of me. it's very frustrating because I love my dog a lot and I want him to have the best care. I had thought that that was going to be here. I'm sad to say, that I think maybe I was wrong. so just know that before you come. good luck, I hope your little fur babies stay healthy.
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July 2022 by Trisha Maxwell
I called on a Saturday morning. and was able to get in the same day! everyone working were very pleasant and helpful! my dog loved them all so much!
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June 2022 by Derek Hill
We take all 4 of our dogs to Dr Lamb for about 5 years now and we can not talk highly enough of him and his staff. Dr Lamb has gone above and beyond with helping us, answering our questions, and being patient/caring with all of our dogs. We’ve had some serious issues with other vets and misdiagnoses before, and Dr Lamb has worked miracles for us. Honest, upfront, and caring. Highly recommend to anyone looking to switch vets or are new to the area.
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June 2022 by Mary K.
Place is fine but they are very expensive. If they want to give your pet a prescription med I strongly recommend that rather than let them dispense the med there, you ask for a printed prescription and take it to your local pharmacy or use one of many online retailers (Chewy, Petco, etc) that fill prescriptions for pets. I did not know this until I recently let Avon Lake Animal Clinic fill a prescription for my dog at a cost of $85.50. When I got home I found the exact same drug available at Chewy.com for a total of $15.03 (which includes $4.95 for 2-day shipping). So a savings of over $70! After talking to friends about what they pay for their veterinary services elsewhere (vaccinations, etc) I also learned that Avon Lake Animal Clinic's prices for vet care are also very high. Buyer beware.
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May 2022 by Jen Rash
I took my Chihuahua, Tito, there for an emergency visit. He was not a patient of theirs, yet they fit me in on the same day and took amazing care of him. Every single person in that office was amazing. Thank you to everyone for taking such great care of Tito.
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November 2021 by David S.
Like many others, our dogs are our children and ALAC was great with our Boxer's knee surgery. The staff was very professional and took great care of our girl!
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October 2021 by Kathy Cooper
Everyone there is wonderful. Knowledgeable and so understanding of us and our pets. Love all the doctors and staff. Dr Petti is so good with our Ursie. Takes her time and uses her knowledge to know what is troubling our pup. She is the best.
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October 2021 by Karen F.
I like that there are several vets and evaluation is performed and work up with cost is itemized. Thank you for taking care of my Felix.
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September 2021 by Debbie C.
I had been a client of Dr. Krupka for 12 years. Rabbits do not have the muscle in their throats that enables them to vomit. It is physically impossible for them to do so. However ..... last September my precious bunny PJ began spitting up mucous and sometimes blood. Dr. Krupka asked me to send him videos. After reviewing the videos Dr. Krupka concluded, "I've never seen anything like this before and don't know what's going on." PJ was put on drugs which did nothing to remedy the situation. I asked the vet if he would do an x-ray or CT. HE WOULD NOT because PJ was 8 y/o. Nothing more was done. In the meantime PJ continued to vomit so in January we traveled to see a specialist, Dr. Gary Riggs at Barberton Veterinary Clinic who after a few tests, and $700 later, did nothing more than put PJ on even more drugs. There were NEVER any follow-up phone calls from either Clinic to see how PJ was doing/feeling. In desperation, in May I approached Dr. Emermann at ALAC who consented to do the CT. It cost $1,000.00 but that's okay; I loved my baby. That is when the mass was found that, by this time, took up most of PJ's lung. STILL NO recommendations or suggestions for treatment were given to me. I recognize doctors are busy people but lay people rely on doctors for help and suggestions because we surely don't know what's going on or what to do. I received no further help from ALAC whatsoever. Remembering my mother dealt with colon cancer I searched the web and found a vet in Rolla, Missouri who specializes in ozone therapy. It's a 10 hour drive from my house to Rolla, MO. The veterinarian is a wonderful Christian woman who immediately put PJ on ozone along with other therapeutics. PJ was recovering beautifully. Then all of a sudden he started losing weight and exhibiting signs that were not good. The love of my life died in my arms. Research on the web indicated possible causes for the throwing up mucous and blood as an ulcer, cancerous/non-cancerous mass, or an abscess. I later learned a classic symptom of adenocarcinoma is spitting up mucous and blood but in all fairness to Avon Lake Animal Clinic, adenocarcinoma may or may not have been the cause of death. To this day no one knows the cause of death. I just find it rather suspicious the symptoms exhibited by PJ were exactly the symptoms associated with Adenocarcinoma but again nothing came up conclusive and no tests provided any answer. Ozone has a VERY high success rate, especially with cancer, and I am firmly convinced that if Dr. Krupka had done the CT when all this began and PJ had immediately been put on ozone he would still be here with his Mommy and sisters, Paisley and Amelia. RIP PJ. Mommy loves you and misses you dearly. xoxo P.S. I still cry; I miss him so badly! Below is his picture resting on my lap.
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August 2021 by Katherine R.
I was a client of Avon Lake Animal Clinic from 1985 to 2018.I lost my beloved Lab Gracie to very poor judgement and diagnosis on Dr. Frank Krupka.I brought her in for senior exam,she was 12.He told me she needed a dental.I told him no,she's too old,and not doing well! He said let's do blood work,see if mom's right! Told me it was high risk if I did or didn't do it.His assistant called me back,said Gracie's blood wk was beautiful.When I picked her up after her procedure,they had to carry her to my car,bleeding from the rectum.Claimed it was Colitis.She was sent home with no antibiotics,pain meds,after dental extractions. She hemmoraged the next morning,and I rushed her to the hospital./Dr. Krupka never called me until I called 3 times demanding he call me back.He said he would call me that night! Really? The surgery was Friday, and this was Monday! My precious girl,I lost the following day! Never again will I trust this place!!!
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July 2021 by Janet Graff
Dr. Krupka and staff are so caring. The front desk staff is so nice and helpful. Years with another family vet came to an end due to his retirement. I feel like we have found home once again with Dr. Krupka. Thank you for taking such great care of Abbie. She is doing great after surgery and so relieved. This team is 5++!
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July 2021 by Joanne McClafferty
Dr. Lamb and his staff are absolutely the best! They adored our little Princess Fiona and took great care of her! Thank you so much for your love and support during the most devastating event of our sweet little girl’s passing. We are so very thankful for your kindness! You all truly care and it shows!!
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June 2021 by Matt K.
I had taken my pet there for the last 6 months to find out what's wrong with her. She had breathing problems, and after X-rays I was given a steroid medicine to help her out. That did not help. Another visit and the prognosis was asthma or cancer. I was given meds for the asthma. On the third visit I was given Medicine to help her eat since she wasn't eating and also had her re-examined. Prognosis, vets didn't know. My pet needed a specialist. Next day the medicine that I used to help her eat ended up costing her life. Breathing was way to fast and she had to be euthanized. After spending $2000 and having to put my pet down I would like to thank the vets for their incompetence!! I gave 2 stars because they seemed like they genuinely care, but perhaps they could've been more forthright in their diagnosis.
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May 2021 by Michaella H.
HORRIBLE!!! After my dog got attacked by another dog I brought her in immediately we were so upset and they wanted to EUTHANIZE HER BECAUSE WE DIDNT HAVE THE MONEY TO PAY!! We had to call everyone we knew to borrow feom in order to pay them to treat her and help her recover. She was perfectly healthy until this accident and I don't understand how you can have absolutely no heart and go straight to killing my dog because I didn't have enough money... I am so thankful for the people in my life that supported my Hazel we came up with enough to get her treated but I barely trust keeping her there over the weekend because of their disregard to life completely. Never again will I return and I advise you to turn away also. I'm appalled and heartbroken.
