Truck Rental in Austintown, OH

“I am enjoying my move thanks to manager Ashley Miller and her crew out there in the old Austintown Kmart. I bought packaging materials, rented trucks and equipment, and a 10 x 15 storage.I have some ideas for improvement. Fix the garage door that is broken. Sometimes that place is rocking and all loading bays are taken. Need more carts because some people take them and unload them SLOWLY while in the isles. THAT LOUD ALARM AND BUZZER DOOR WARNING IS OVER THE TOP! AM I SHOUTING??? I think the same level of safety would be there at 70dB as it is now at 110dB.The place needs a better cleaning. The liad bays are filthy with dirt, dust, leaves and it needs swept daily, it would only take fifteen minutes. (I will do it for a rent discount!) My lights above my unit go on and off ad odd times, it seems to be movement and timer controlled, however the timer fights the motion control and it gies dark in my unit and part of the hallway.I find their security level at a 4/5 star, thry have a lot of cameras, alarms and card swipe boxes are designed properly. I have a few questions about security and will withhold my 5th star until then. Nothing major, and I do appreciate seeing Austintown Police outside that load area with doors facing Raccoon Road. If you see police, GOOD, you are seeing patrol and prevention.Great job so far and using Uhaul saved my family $1,400 in moving expenses. We decided why pay pros to move boxes and bins when we could do that first, then bring in pros for heavy furniture.I am MOVED IN, breathing a sigh of relief!If you are thinking of moving into any apartment or warehouse owned by the Brookfall Group, LLC, with office addresses in Warren and Austintjwn, THINK AGAIN! Read the Google reviews. I was in an Austintiwn unit for 19 years, they bought it from Waldon in July 2023. Their first vile acts was to post notes on every door raising rents 20% complete with all leaseholder info on that for anyone to read. Then the first of the month proceeded to post red paper letters again woth all info on doors saying WE WANT YOU OUT. I never was a single month late on rent in 19 years. They demanded I sign a 39 page lease all in their favor and I told them I hope it's on two-ply so I can wipe with it.MORAL OF THAT STORY:Im not a tree, I called Uhaul, and found I could move.”

“Ashley located a compatible trailer hitch for my 2021 Ford EcoSport after initially finding none in stock! She was thorough and professional educating me on all the details about trailer hitches that I knew nothing about, i.e. Class 3, 2" receiver, wiring, capacity, etc. Frankly, I was lost lol. She made a next day appointment for me, we are moving this week so this was timely and gave us a price with installation under $400! Thanks, Ashley:)”