“Helped my friend to get a new phone. Representative at this store was awesome. She went above and beyond board to make sure that my friends new phone was set up properly. She comes highly recommended.”
“Manu was very pleasant she helped me with adding a line for my mom and getting me a new iPhone 15 plus on the PPP program which I knew nothing about. So happy she told me about it now I have a great phone that I can pay off in 90 days!”
10AM - 7PM
5840 Youngstown Warren Rd, Niles“Thank you Cricket @Niles for your great service.
Sonyka has always been my favorite. She is kind, friendly and always ready to help.
Crocker staffs are polite and hardworking.”
“Surya was so helpful and amazing! He helped us get amazing new phones and transferred everything for us. Customer service was top notch! Definitely recommend!!!!”
10AM - 7PM
229 Boardman-Canfield Rd, Boardman“Absolute fantastic service. I always have great service there!! I would recommend this store and location to anyone! The staff and employees there are truly helpful and genuinely patient to customers needs!”
“Jordan was extremely pleasant and helpful! Spoke to me in a language I understood and I left the store a happy customer and will definitely return to this store for any issues in the future because of his great service.”
“Mandy guided me through every step of my upgrade since it was blocked by fraud and customer service because I bought it online via DuckDuckGo and through a VPN. She was so patient and I was in the store until closing. She never gave up and I appreciate it. I have a new phone that works so well because of her. Thanks!”
“Varun Took great care of us, gave us great some service and got us in and out and only a few minutes and we are very satisfied with our purchase will be coming here again and will be referring a lot of people to this place. Very thankful and happy.”
“I hope Verizon realizes the amazing asset they have in Jamie! She is an excellent saleswoman and a wonderful, customer friendly young woman to talk to. She helped me in every way possible and I enjoyed the experience.”
“Ryan was amazing.. happy to help and knew how to address my needs. Helped resolve my issues and helped me to get done what i needed to in a short time and it was done right. ATT needs more representation like Ryan. Thanks so much!”
“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
10AM - 9PM
5555 Youngstown Warren Rd Unit 318, Niles“Had to throw out a quick review for this location. Service is usually just ok in my past visits but this time it was fantastic. I say this because we walked in soon after they opened and there was three people ahead of us. I noticed only one salesperson but assumed there was at least one or more in the backroom or something but this wasn't the case. This young lady was by herself but did such a fantastic job at handling it, it was worthy of a review. I wish I could remember her name but at times she was handling more than one customer at a time and do so more than efficiently. She was apologetic and was pleasant and even smiling throughout our time in the store. Man do I wish I remember her name as she definitely deserves a shout out and even a raise. Excellent job young lady!”
“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”
10AM - 8PM
7125 Tiffany Blvd, Youngstown“Our sales rep, Thomas, was very kind, professional and helpful. The service was excellent and he helped explain the different options we had for trade ins and upgrades. He was very knowledgeable. We will definitely be returning to this store and rep for any future service needs.”
“I’ve come here a couple times to purchase a phone or address issues I was having with my phone. Each time I’m always greeted almost immediately once coming in , and the staff has always been helpful.”
11AM - 8PM
7401 Market St Rm 261, Youngstown“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“Well, this wasn't just a great experience with Miranda and Verizon. This was professional , friendly and genuine all rolled into one. My experience should be a training video on customer service. Verizon, you have a winner working for you. Don't let her get away.”