Home Improvements near Austintown, OH

“We bought a cub cadet tractor on April 14th 2024, used it 4 times (we only have .75 acres), on June 28, 2024 it simply quit working. Called Tractor Supply to advise and get replacement. They informed me they have a 30 day return policy and refused to exchange, 30 day return policy on a riding lawn mower???? How many times does one cut their grass in 30 days!!! They told me to call manufacturer, ridiculous as they should exchange and deal with the manufacturer, but I called them it's $80 to send someone out to look at the tractor we JUST spent $3000 on!! DO NOT SHOP HERE, NO CUSTOMER SERVICE!!!
7/10/24- I would like to edit this review as Tractor Supply resolution Team contacted me and rectified this issue. I would like to especially thank Robin Fuller the DM, she reached out to me and within an hour arranged to have my Tractor exchanged the next day! I would also like to thank Christopher M , he also reached out to me and started the process of resolving this issue!! This has restored my faith that great Customer experience does exist and I will be a lifelong Tractor Supply Customer as it's very unusual these days to be heard as a customer!! Thank you so much!”

“Emily (supervisor), Kaitlyn (paint) and the 2 girls working in customer service (I didn’t get their names) tonight made my day. I had issues with color matching and getting the wrong colored paint and they went above and beyond to make it right. They were absolutely wonderful and understanding and took their time to help. Thank you girls for your kindness and hospitality, it really goes a long way.”

“HIGHLY RECOMMEND! We had issues with a local distributor of flooring material (in the Pittsburgh area) that sent us 2 different shipments of faulty wood floors. Thankfully our installers caught it both times, but that put is in a bind and behind in our schedule. Allen at Baird Brothers was able to get us a better quality product for less than what the local distributor was charging for the bad orders, and it arrived in less than a week. At every turn this company was supportive, their pricing is competitive, they delivered (!) (the other distributor I had originally ordered from you had to pick up material at their warehouse) and the product is superior. Our installers have been impressed and I hope will recommend Baird to their future clients. The floors are being finished next week and I'll update with photos at that time. Here is the unfinished work, at least. The flush, in-floor registers are also from Baird Brothers. I look forward to buying new baseboard and trim in the future from them.”

“Great customer service and actual cashiers!! Thank you for taking care of your customers!! We were very happy to have found such friendly and helpful staff, clean store and good prices on what we needed.”

“Lowes has just about everything imaginable for your home and garden. This location was very well stocked. If you want to have an award winning lawn and garden this summer, check them out.”

“April in the paint department helped me match a color that multiple people at different stores including this one failed to do. She knows how to use the machines in her department correctly and that saves your store thousands of dollars. She should get a raise ?”

“April in the paint department helped me match a color that multiple people at different stores including this one failed to do. She knows how to use the machines in her department correctly and that saves your store thousands of dollars. She should get a raise ?”

“Needed a couple bolts for a project. Their Billy selection was huge and I had no idea where to begin. It took me about 25 mins to find the bolts I needed, but nobody came over to give me a hand. I didn't know what size it was or the thread pitch I needed. If somebody would've pointed out the jig with all the standard and metric bolts I would've been in and out in about 2 minutes. After my bolt adventure, the cashier was super friendly. I'll be back to get more stuff from here.”