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“I made an online order from the store for a recently released Jellycat plush, and it was shipped off with incredible speed! The packaging was also lovely. A great pleasure!
UPDATE: these guys are the absolute sweetest!! I got a wonderful surprise gift in the mail today, an adorable lime Jellycat plush and a thank you note from the employees! I'll have to make my way to the store some day to thank you guys in person, this made my week! ”
“Very friendly staff and tons of different T-shirt designs honoring Youngstown's sports teams, various local businesses, and the area's rich history. The shirts are very comfortable, too.”
“Always the best, up to date clothing and shoes, the mens section is building up nicely too! I tell all my friends, family, and customers about this place, their loving it too!!”
“Outstanding customer service. John has great knowledge with everything he sells but never tried to push anything on you. He’s very responsive and helpful when it comes to your needs. He truly cares about getting you a suit that you like! Selection is great and my suit fit perfectly. Very professional and I don’t think you’ll find a better suit in Youngstown. Prices are reasonable considering the quality as well!”
“Back to school shopping at the mall and my daughter was getting discouraged with what she was finding jeans that fit well. Emma was able to help her out so much. She pulled so many different styles and sizes for her, and helped her figure out what works best for her. Emma was so wonderful and my daughter was so happy to finally find some cute and well fitting jeans.”
“Nice layout, friendly staff. Huge selection on bikes. Big bike shoe and audio completion in the parking lot really added to the excitement (too bad I couldn't stay longer as they were setting up for live music). Easy to find just off the Interstate.”
“They were so helpful and nice. It is a great place to shop if you want to go to any events. I'm glad I came here and bought pants that they tailor to my fit, shirt, shoes and cologne. It's really nice downtown. Check it out ppl it's really nice ??❤️”
“Maybe I'm just biased because hot roc has been my go-to store since the late 90s and early 2000s when one finally opened in my local mall. I've never had a bad experience at any hot topic location I've ever visited. The workers here at this store were super friendly, and even though they were busy, they took the time to help other customers when needed. I absolutely love their clearance racks. The only bad thing is that I don't live close enough to come in more often”
“Is Everything Buckeyes, just walking in makes it a 5 Star experience, but beyond that they had a great selection and very friendly sales staff willing to answer questions and offered to go searching in the stock room for an item. Love this store!”
“I always have a wonderful experience every time I go to this store! The staff is always extremely helpful, especially Tom. If I am shopping for other people I tell him what I am looking for and he returns with exactly what I need! If I am shopping for myself he is patient and helps me find outfits that work well with my body and make me feel confident. I never like to be bothered with the hassle of shopping but having a store and a staff I can count on makes the process not only easy but enjoyable. I will continue to do all my shopping there.”
“Very clean store. And amazing customer service and employee assistance. I was a bit frustrated their clothing isn't really tailored in store to curvy short women; however it can be ordered through the store if a short size is needed. Came in last week for pants and some shirts. Got 4 shorts, 3 pairs of jeans, and a super cute astrology set of socks for under 150.00 using no coupons. I was struggling to get my size since I've been losing weight and found three different cuts I was three different sizes which was frustrating. However, the dressing room attendant was so helpful finding my sizes and helping bring them back to my room. Super friendly, helpful, and very pleasant experience despite the hurdles. Highly recommend.”
“I am giving this a 4 because I went to American eagle in my hometown and the woman that helped me was awesome w my Jean selection.I went to this American eagle. The employees were very nice but there are like 2 graphic men's tshirts in the whole place.”
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“Such an amazing and fun store! Caleena is wonderful and made us feel so welcome in her beautiful store. I couldn’t stop shopping! So many amazing items! Can’t wait to come back and visit!! Thank you Caleena!”