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November 2024 by Lisa Bartos
I absolutely love Sheely’s! This is my second large furniture purchase from them and all the items are wonderful. Brian M. was my salesperson on both occasions and went out of his way to make sure I made the perfect selections to complement my home. The delivery was top notch both times and I would highly recommend Sheely’s to anyone that is in the market for quality furniture!
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November 2024 by T Dude
It seemed like every time we used to need furniture we'd check out every other place but always ended up back there. Their selection offers something for every price point and quality. Their staff is helpful and not pushy and delivery is awesome.
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November 2024 by Megan Passalacqua
Brian M was our salesperson - We bought two sofa's, one chair and two ottoman from him. He was so patient with us and did not try to over sell us. Brian understood that we had very little patients when it came to looking around and got right to work showing us what we thought we had in mind. He truly knows this store and the Sheely's product. We got down to work and learned a lot in the process. This store is lucky to have him, we will be back to work with Brian M again and again.
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November 2024 by Carter S
Worked with Brian and he was the most patient and knowledgeable person. We had looked at furniture for several weeks and really have us all our options and information. Couldn't be happier with the selection and service here.
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November 2024 by Marty Zietlow
Brian helped us design a beautiful handcrafted dining room table and Ricky & Austin provided white glove delivery. Thanks to everyone!
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October 2024 by Philip Soeder
Purchased a Flexsteel Henry modular sectional couch from Sheely's with Brian M as our salesman 10-21-2024. We picked this model because of its triple adjustment for leg-rest, lumbar, & head position on the two recliner components on both ends.
Also, the Henry model was smaller than most sectionals and we omitted one armless chair module to fit into our smaller room. It comfortably seats seven adults.
I also got quotes from two other Flexsteel dealers, but Sheely's was about $300-$350 less, all inclusive, due to a sales promotion.
Everything Brian M told us occurred as he promised with no surprises. Delivery guys were great and encouraged me to call the store if I had any concerns at any time.
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October 2024 by Tryna Kronick
I love Sheely’s especially ⭐️Jessica⭐️ from Aurora store to Lima’s Best Delivery teams! Our first purchase was from Rob Starkey(Mgr)~excellent! This time was much more detailed and required expert fabric coordination with rug and future paint color. I am not that person! Jessica knocked it out of the park! Thank you so much! It looks great. Three chairs and our first cloth couch. Congratulations on a job well done! ⭐️ We love it??
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October 2024 by David Amos
Jeannie, Rob, and the entire staff are outstanding. Jeannie went above and beyond to help us find the furniture that best suited us. The first delivery came today, on time, with a great delivery team. We will certainly return for future purchases.
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October 2024 by Tonya Sayles-Houston
Thank you Jeannie. Just happened to Google local furniture store while out and found my kitchen stools after searching the web for months.
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August 2024 by Ray Sullivan (Ray &/or Liz Sullivan)
We were looking to update our family room seating with a flexsteel product. Sheely had several options, and finding Brian M to help us made the experience wonderful. Brian helped us find the perfect match in comfort, color and seating options in a sectional. The delivery was timely, and the two guys were quite efficient, and polite. Easily answering my questions as they set it up. A perfect fit, in comfort, quality size/shape and match to the room. A great experience.
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August 2024 by Kristin D
Sheeley’s has beautiful furniture and accessories that are great quality items. My son recently moved out of state and purchased a few items from here. Brian greeted us with a warm welcome and helped us from start to finish. He was extremely knowledgeable and honest. Brian was very patient and even helped expedite a last minute purchase. We never felt pressured, and he was excellent in communicating with us. I would highly recommend asking for Brian to help with any of your furniture needs. All other staff were also very helpful and friendly. We had a great experience and will definitely go back.
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August 2024 by Nancy Ebert
Our experience with Sheely's ended poorly with unresolved issues. The customer service was always avoiding the problem at hand. We purchased several appliances from them with free delivery and installation what a deal, right. Until the delivery date(May 22th) had been changed without notification from Sheely's until my husband called to see where they were, that's when found out that the refrigerator was on back order until June 8th.( original order date late April.)In order to get the appliances before we moved into our newly build home we would have to upgrade the refrigerator at a cost plus take delivery when we were out of town.(Wish I would have just canceled.) Long story short some one cracked the brand new countertop. Our builder send a picture immediately to us and we were told by Sheely's we would have to contact their HR person.(May 31st) Wendy final got a hold of my husband (June 5th) he sent her picture of the damage and driver denied any involvement. I made several attempts to speak with Wendy and I asked if there was some one higher up to speak with, she said she would speak with them. I was unable to voice my concern. So I guess I am out $3,000 plus damage thanks for nothing. Had to give one star so I could post what a shame.
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July 2024 by Stacey Burnett
My first purchase and experience almost 2 years ago was less than stellar and I said I would not shop there again. I was looking for a custom sleeper sofa and knew that Sheely's offered this piece of furniture so I decided to give them a second chance. We were greeted when we walked into their store and we headed into the store. There were a lot of shoppers when we arrived and when we stopped at a couch to look closer, a sales rep came around the corner asking if we have been helped yet and we said no. I started off by saying that our first experience at Sheely's was not good, but would entertain purchasing again because of the quality of furniture. Jeannie T. was our sales rep and apologized for our previous experience and proceeded to help us. She completely turned around our thoughts and we ended up purchasing again. From the moment we met and after we left the store, she was attentive, followed up, and we even called her back to add another piece of furniture to our order. The level of customer service and experience was a 180 from before. If you are looking for an amazing sales rep at the Sheely's in Aurora, I encourage you to ask for Jeannie T. A++ Thanks again Jeannie and we will see you again!
Stacey and Gary B.
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July 2024 by Lori Simcox
After shopping around Northeast Ohio, I'm so glad I went to Sheely's in Aurora and worked with Brian. He was so helpful and answered all our questions. We were able to take fabric samples home and he also helped us coordinate fabrics for our sofa, love seat and chair. We have referred family to Brian who also had a great experience. I recommend Sheely's and Brian without hesitation!
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July 2024 by Robert Cindric
We worked with Brian to purchase a Flexsteel recliner. He was courteous and attentive without hovering. I felt compelled to leave a review because my shopping experience was above and beyond any other local furniture store. Stop by and ask for Brian!
