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“I would like to give Terry a special shoutout. It’s was my birthday Memorial Day weekend and I was looking for a new charcoal grill to cook on for my family . Terry ,in gardening ,went above and beyond to help me find one that’s was in a box . Unfortunately it was no where to be found.
I ended up getting the display model and he even took it down for me with no help or push back. He’s a very kind, patient, and overall good human being. The world could use more people like Terry. Thank you so much for your help.”
“During Covid-19 the store was booming. Customers were keeping their appropriate distance. Employees had on masks, and were very friendly and helpful. Staff were disinfecting the self checkouts. One staff member tapped the screen for me so I didn't have to touch it. But, please don't touch my credit card. I can use that myself.”
Hardware Stores
Hardware Stores
Hardware Stores
“I love this store!!! They always have what I’m looking for and the moment I walk in, someone is right there to greet me and to ask if I need any help. It is amazing to have great customer service back again; stores like Home Depot and Lowes do not come anywhere close to treating the customer with the level of respect and kindness that Ace Hardware of Aurora provides.Kudos to the owners for operating a fantastic store that people can enjoy shopping in and actually get the help that they need. Keep it up!!!”