Ace Hardware of Aurora is a friendly, helpful store that serves its community with quality products and great customer service. Customers appreciate that the staff are always available to assist, whether it’s finding a specific item or helping with a task like knife sharpening. Many reviews mention the helpfulness and knowledge of the staff, with one customer noting that an employee went above and beyond to help find a lamp switch by getting on all fours. The store offers a good selection of products, including power tools, with a particularly strong choice of Stihl equipment, thanks to knowledgeable staff. Prices are generally reasonable, making it a convenient place for shopping. Customers also value the personal service, noting that the store provides a level of respect and kindness they don’t always find at larger stores like Home Depot or Lowe’s. The store’s services, like knife sharpening, are highly appreciated, especially around busy times such as Thanksgiving. Overall, Ace Hardware of Aurora is seen as a community-oriented, helpful store where assisting customers is a top priority.
