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February 2023 by L V.
The tellers at Sutton bank are friendly and professional. The investment advice has been sound.
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March 2022 by Jennifer E.
horrible bank. they allow people to open fraud accounts here. they won't even communicate with you unless you email them. then after you let them know you had a fraud account open without approval theh ghost you and wont respond. do not bank here. theres no way tp get ahold of anyone. terrible bank.
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January 2021 by Charlie W.
Stay away ! Tellers are rude and unprofessional. Used atm .atm stated error and spit my card out.go to another bank and worked fine. Next day look at summary their atm states it gave me $ 300 go there to straighten it out . I was told that it wasnt their problem and to contact my bank .How does that work wasnt my banks atm.went back the next to try to get it settled was told I have to dispute with my bank.my bank just told me they cant help. So as of now I have multiple NSF fees and climbing.Sutton bank just ripped me off for $300. USE SUTTON BANK ATM AT YOUR OWN RISK.DONT LET THEM GET YOU LOOK AT THE REST OF THE REVIEWS. I am not the only one. A bank with a 3 out of 5. Alot of unhappy people dont be one,STAY AWAY!!!!!!!
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December 2019 by Michelle N.
I purchased a Vanilla gift card for $75.00 for my daughter Monday, December 23rd for a Christmas gift. I gave it to her Christmas. She tried using it the next day and the card was invalid. She then tried using it on Amazon card was declined. I called the number on back of card I was told by their representative I will I have to wait up to 15 business days to get a new card. I read comments on other websites other people get these same cards from Vanilla and they do not work and they lose their money. I am a single mom and this $75 took me a whole day of working overtime to come up with this money. Now my daughter has no Christmas gift. I I tried talking to a supervisor see could we speed it up the process so she would have to wait so long for a replacement card. I was hung up on by a very rude gentleman. I just want what I paid for. Sutton Bank has ruined my daughters Christmas. I do not have another $75 to give her. This is a terrible company. Make sure you are not buying a Vanilla Visa Cards you can get ripped off. Sutton bank owns this company and offered no help to me and they won't for you either.
