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October 2023 by DJ Murray
Most of the employees are friendly and helpful. But, some are not so friendly.
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September 2023 by Destiny Herges
Here’s the staff, walking away at 8:20, when they aren’t supposed to close until 9. Update your hours if you’re closing early! Previous reviews tell me this isn’t a one time thing.
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September 2023 by Pagan C
you all need to change your hours, if you close at 8pm you need to let the public know.
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February 2023 by Billie Jo Miller (B.J.)
The customer service skills of the folks who work here definitely need to be improved. I've never asked a question at a store and been told idk? What the heck? So if you don't know, You are definitely as a customer service representative of that store supposed to tell the customer I don't know but I will find out for you. The certain employee that I happen to have every time I walk in there it's never the same person I always get told I don't know and they leave it at that and it just boggles me as to how they still have a job I mean if you don't know the answer you're supposed to go find out something for the customer always no matter what! Well I guess I should say that's how I've always been taught and just out of respect I thought that's just the way it was but I guess we're in a whole new world these days It's just something I will never get used to. So the customer service at this establishment is for the birds to say the least!
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February 2023 by Rowan Fulk
Decent variety. Definitely the best variety in town. Clean and mostly organized with friendly staff. I say mostly organized but to be fair... It kind of seems impossible to keep a craft/hobby store completely organized. They do a good job.
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February 2023 by Allison Batchelor
As a jewelry crafter, I love having Joanne's available locally for project needs. The coupons available online for store use are excellent and easily redeemed at check out!
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December 2022 by Kayla Williams
Usually have a good experience here. Called the store to ask about a time frame on an online order placed hours ago for one item, lady on the phone was very rude, short and dismissive for one simple question.
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December 2022 by Kayla Stubblefield
Usually have a good experience here. Called the store to ask about a time frame on an online order placed hours ago for one item, lady on the phone was very rude, short and dismissive for one simple question.
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September 2022 by Charlie G.
Always have what I need. Great prices with lots of deals and coupons to use on things that aren't on sale. Customer service is always top notch and staff is incredibly friendly.
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September 2022 by Dave Duckworth
Lots of new Halloween stuff today
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August 2022 by Satya Devi
My sales clerk Stephanie was not only friendly and helpful but showed me how to utilize the app for maximum savings and quickest access. I love shopping at Joann's and always appreciate the assistance but this was literally the first time someone showed me where everything was and knew exactly how to pull up my military discount code without scrolling through multiple pages. Thank you Stephanie!!!!
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July 2022 by Caroline Wolfe
Excellent employees. They helped me locate material for an outdoor project, and they also helped me figure out which coupon could be used for that item.
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June 2022 by Jessica Wilson
Beautiful store and nice people ??
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April 2022 by Kelsey Friend
Very nice staff. Always willing to help with whatever I need help with!!
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April 2022 by Carla Arnott
I've been into crafts recently and this store has a great selection.
