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March 2024 by Charles Scheuvront
Horrible bank, they took over first merit and I have been an account holder at first merit since 1997.... I would not recommend this bank to anyone
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June 2023 by Dominic Obhof
Only bank I’ve been to that won’t cash a check from their bank. Horrible customer service
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May 2022 by Laura May
Staff is friendly helpful and courteous. We had a ten business day hold on a deposit once that seemed excessive or I would give them 5 stars.
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August 2021 by Laura Lang
Staff is friendly helpful and courteous. We had a ten business day hold on a deposit once that seemed excessive or I would give them 5 stars.
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February 2021 by Char Barnes
Not happy with the branch at all. I will be withdrawing my money and closing my accounts. They ruined a stimulus check and now no bank will cash it.
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January 2021 by Ashley Ponsford
Very rude staff (not the jefferson staff)
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August 2020 by Madyson M
Terrible service, the younger lady was so rude
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February 2020 by Breonna Snyder
Always seems to have a system problem when I come in to deposit to my account and some employees are very unhelpful as well as untrustworthy lazy would rather gossip than get their jobs done some of the younger ones on the other hand are very on point, honest, helpful, over the top extremely friendly that’s why I’m giving them only 3 stars some staff needs improvement ✅