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March 2024 by Johanna Wilson
The ladies in this UPS are so helpful and kind. It's a rare thing to encounter someone in customer service who tries to problem solve while showing kindness. Thank you!!
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March 2024 by Samuel Morris
They help you no matter what and are happy to lend some tape for your package?
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March 2024 by W.C. Vance
Always great to work with and happy to accommodate. Great location
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October 2023 by Susan Fox
I'm new to the area and this was the first time I had ever been in there it was nice everyone was polite and helpful a calm atmosphere and very clean
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August 2023 by Kimberly Balogh
Some of the rudest staff. I brought in Amazon returns and no greeting, just stared. Felt like I was pulling teeth trying to get help. And then the rude lady said all my stuff had to be packaged to be shipped. I have had no issues in the past at the other ups store in Mansfield with bringing in stuff with no packaging. And they are much more friendly. In the future go to the Mansfield UPS store where you get actual help and good customer service.
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February 2023 by Gordon Jeffery
Went to the UPS Store thinking I needed UPS when I actually had a prepaid FedEx label. The nice girl at UPS gave me some packaging material, taped up my box and got it all ready to go and set me down the street to the FedEx drop off. Great service!
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February 2023 by M K
I love this UPS store. The staff are friendly, the service is fast, and they make returns to Amazon such a breeze. Thank you!
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December 2022 by Duane Watson
Extremely helpful and friendly staff. Always a pleasure to work with them!
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July 2022 by Leah Carter
I would give these girls 10 stars if I could!! Absolute dolls here!! Answered all my questions and eventually packed and shipped my package with the same kindness I would have myself!! Thank you so much for appreciating me as a customer!!
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June 2021 by Amy Shakley
While in the store today I witnessed another customer being extremely rude and yelling at an employee for her refusing to notarize an incomplete document. The employee was absolutely correct in her explanation of why she couldn’t sign it. She held her composure and was very respectful and professional in a situation that escalated quickly. Well done young lady!
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June 2021 by Homer Clason
I've shipped several packages from this location and all the people there are so pleasant and helpful. I will continue to use this local to ship from.
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June 2021 by Jeremy Jones
Ive called over 15 times throughout the day trying to find my package no one would answer thanks ups .
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April 2021 by Stacey Wells
Dec 17th I mailed a package to my grandbabies in Tennessee 2 day priority and it costed me about $43. A little over a month later my babies got their Christmas presents. I shipped USPS.....big mistake and all they could say was "sorry" so this time I mailed a 29 lb box to my babies and 2 days later they got it and they were happy happy happy. This grandma loves when her babies are happy.....thanks UPS
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February 2021 by Tyler Croskey
Way better than USPS and FedEx.
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December 2020 by James Mathatas
Consistently good service. Always quick and happy to help.
