Hi-T.E.C. Automotive, Ltd. is a trusted auto service provider in the Greater West Central Ohio area, dedicated to offering high-quality vehicle repairs, maintenance, and service. The business is committed to building long-term relationships with clients by providing honest, reliable, and professional care. Customers frequently praise the team for their friendliness, thoroughness, and clear communication. Tom, an ASE-certified mechanic, is recognized for his knowledge and willingness to go above and beyond to ensure trustworthy repairs, whether working on modern or historical vehicles. He explains repairs in detail, often using pictures and face-to-face discussions, to help customers understand their options and find the most reasonable prices. Traci, the office manager, is appreciated for her kindness, professionalism, and excellent communication skills, keeping clients informed throughout the repair process. Many reviews highlight the honesty and upfront nature of the staff, with some customers expressing confidence in the business after costly repairs elsewhere. The company’s mission aligns with strong ethical principles, aiming to back their work with exceptional warranties and a 100% customer satisfaction guarantee. Overall, Hi-T.E.C. Automotive is seen as a top-notch, reliable, and friendly auto service center that consistently delivers quality work and values its customers.
We had our granddaughters car in for brake work and new tires. She loves the brakes and tires. We got this work done just before our first snow and the first time she ever drove on snow. It give us some peace of mind to know her car is safe. Thank you
October 2025
Very pleased with the service and interaction with Tom ant Traci at Hi-T.E.C.!! Friendly, thorough, and very professional!! We will be continuing to trust our auto service needs to them.
March 2025
Outstanding service even though warranty from endurance sucked.
