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February 2024 by Crystal
Misty does such a great job!! She is very helpful, kind and patient. Keep up the great work!
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January 2024 by Amanda Fuentes
This place has gone so far downhill since Dr. Mark retired it's truly astonishing. First he was replaced by Dr. Rios who was an absolute monster (2 separate occasions- one she argued with me about the medicine dosage I'd been giving my dog for 7 YEARS & the other time she literally walked out of the room when I didn't agree with her)... but she's gone now so I thought it was worth another shot- and boy was I wrong. Just called to get my sick dog seen and after almost 5 minutes on hold I'm told they now have an increased fee for "same day urgent care" visits. What an absolute scam! If you have an open appointment slot, how are you going to price gouge someone just because we couldn't call ahead a day ahead because YOU WERE CLOSED?? Honestly the most awful veterinary business I've ever encountered.
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January 2024 by Gail L
Good place. Nice employee's.
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January 2024 by Kriptonik Smiggity
Used boarding services for our two dogs, got charged FOR 3 days after having them here for TWO. We picked them up at 10:15am, and apparently 15 minutes warrants charges for another whole day. (We were never advised of this at drop off.) It also isn’t mentioned anywhere on the paper we took home after drop off. Instead of making it right, and giving us the one time courtesy as new customers, they chose to lose all of our future business over 15 minutes. Hope it was worth the 40 bucks ✌️
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December 2023 by Wilbert Presley Sr. (Bama)
Great doctor and staff at this veterinary clinic.
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December 2023 by Sheila Newton
Willie and Tosh loved them.
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November 2023 by Liz Matheny
Everyone here is amazing! So kind and friendly!
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November 2023 by Heather Carl
They are the best!
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November 2023 by Michelle Woolery
Brought in my Bernese Mountain dog who had been limping for a few days. All of the staff was very helpful and communicated everything clearly. Dr. Rios was so nice and really took the time to diagnose what was going on. Gave me meds and supplements for my BMD and she is doing so much better! I highly recommend Amherst Animal Hospital and look forward to bringing my girl back in for routine checkups.
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November 2023 by wanda jonsson
Not impressed with the surgery that was done on our dog. The follow-up care was less than impressive. Our dog never did heal right.
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September 2023 by Dawson Gonos
Took my dog here to get a fecal exam because my normal vet wasn’t available for a couple days. My dog was taken in the back room out of sight (which makes no sense and anything that needed to be done could have been done in the room with us) and they wouldn’t let us be with him to make it any less stressful and wouldn’t give any details about what was being done in the back and after asking was told “he’ll be fine” then right away I hear crying and yelping then all of a sudden it went quiet. I eventually had a enough and didn’t feel comfortable with the situation so I went back and said I want to take him to my normal vet and they told me they put a muzzle on him and when he was leaving it sounded like they were unstrapping him and I see one of the workers walk away from him with a IV bag and the vet says to not give him anything which he never should have been getting anything in the first place and I was never asked if they could give him anything and was also told that no matter what even if they couldn’t diagnose anything that he would be sent him home with antibiotics.10/10 would not recommend seems very shady and my dog is traumatizedUpdate- after the response from the place I see is all incorrect My dog is very socialized and is happy to meet anyone around him (greeted the vet tech with lots of licks) and I was never informed of anything that was happening to him and I never approved of any treatment because there was never a diagnosis. They never Informed me of what was happening and I found out about the muzzle after I had enough and walked out to where they were and I was told they did it to “calm him down” and they said they had it on him for a short amount of time and that he calmed down after Do not trust this place they lie and keep everything from you and good thing I caught them before they gave my dog anything without my permission
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September 2023 by Jessica Higgins - Realtor
Our dog had a bacteria infection, prescribed antibiotics. Vet did not provide take home info except receipt of bill and prescription. Dog scale was off, they had to put a 6lb bag of dog food on scale, and then believed when we said it was off.
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September 2023 by Kayla Szenger
Very nice staff. Veterinarian was so helpful and was so sweet and kind to my baby. A bit expensive but very good care.
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September 2023 by Chelsey Kohlenberg
Dr. Rios and the technicians were very helpful and kind. Very good with my cats. The manager however was quite condescending and rude when when I explained my payment situation. And I do not appreciate being spoken to like I am stupid.
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August 2023 by Angie Cirino
This place is the worst place to take your dog I fully do NOT recommend this place !! My mother arrived here in really a bad place because her husky puppy was super ill , they refused to help her or even treat the dog my mom calls me crying just by the way they treated her especially in a time where she is sad for her puppy, she stated they threw her out the hospital because she didn’t have the full fee & asked if possibly could be billed For the rest . I called to figure out what really happened and spoke to someone called ANGIE and was truly the nastiest person ever no customer service no type of customer care what’s so ever she was so rude. In a case where a customer comes in any type of facility it is only right to treat people with kindness and care because you never know what people are going through & just try to help the customer in any way they can. They did the total opposite of that. It’s clearly sad to say there are evil people in this worldHorrible place horrible staff !!!!!