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July 2024 by Roseann Powell
Phillip took the time to get me all set up. Very easy experience
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July 2024 by Mike Burson
Tyler was the most knowledgeable person I have ever dealt with at customer service at Verizon!! He was extremely happy to help me without any hesitation.During my visit we had to wait for a while as the phones were updated he was helping 2 other customers during this time and I was so impressed with his knowledge and ability to multitask and still take care of us making sure we didn’t feel left behind!! I will not hesitate to deal with him again!! Superior customer service at its best!! Thank You Tyler we felt like family!!!
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June 2024 by John Gampo
Looking for a charger for a 15+ waiting on hold 10 minutes. And they dont have it. She wanted to sell me some off brand name that you need adapter for. Sad excuse for an Apple Store
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May 2024 by Ciera Rose
She was the absolute best!!! I rarely walk into a business and feel well taken care of. But I certainly did, she knew exactly what I was talking about and answered all of my questions!!!
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May 2024 by Stephanie Eland
My fiancé and I went in just looking to talk about possibly switching. We met with Dillion and he was AMAZING! He worked with his business manager to get us the best deals possible! We ran into a load of problems switching my fiancé’s phone from AT&T, but no sweat! Dillion stayed over by 3 and a half HOURS past close to ensure we had a smooth transition! Without even one complaint of the time, Dillion was able to contact his business manager all night as well! Dillion even gave us his personal contact information, and has already helped me fix the kinks in my phone. 10/10 see Dillion for all of your Verizon needs!!
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May 2024 by Heaven Meagher
Philip at the verizon alliance was great with us. Highly recommend him!
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May 2024 by Marlyn Williams
Philip at the Alliance Ohio store was AMAZING!!! I'm elderly and he helped me so much. Kudos to him and Verizon!!
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May 2024 by John Lincoln
I was in and out in 10 minutes.
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April 2024 by James Haney
Very knowledgeable and nice person
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April 2024 by Nancy Archer
Naomi and Chip were outstanding.
Very helpful and professional
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April 2024 by Paul Ferris
I think Philip has set the bar for the best service I've ever had at a cell phone store ever. Thank you!
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March 2024 by Becky Thompson
Dillon was fast and accurate, I sent him a message I was on my way, he had everything ready . It was a great experience
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March 2024 by Runaway Hobby
All, good
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March 2024 by Adam Weaver
They made my complications enjoyable to work out. Staff was accommodating, knowledgeable and friendly
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February 2024 by malissa chamberlain
Customer service was great and choice of phones was decent. Timing was a little long though for switching data to new phone.