“Kenny is the best. He kept the shop open late to wait for a tow truck to bring my car in and fixed it on the spot. I can’t thank him enough for going above and beyond. Such a great guy!!”
“Automobile needed body work and paint, took them some time to do it, but the work and price was excellent. I'd rather they take their time and do it right than to hurry and do it wrong.”
“Purchased a Cadillac Lyriq from Billy, drove from SC to OH to trade and purchase. Fantastic deal, awesome customer service, Billy was always available to answer any questions and provided superior service by meeting all of my requests. I can not recommend this dealership more, everyone I encountered was so friendly and pleasant. The dealership was very nice, the car was in superior condition, detailed and charged before delivery, when we arrived the detail guy was looking over everything drying drips from the wash rack and double checking the the glass for any smudges. The entire transaction was done using the web search, text , phone and email, could not have been easier. All of my expectations were not only met but exceeed. I can not recommend anyone more than Billy, he provided photos and documentation, as requested. During delivery Billy helped with the Lyriq navigation set-up for our route home with charging stop, all very new to us, he was so polite and patient, way above and beyond. In summary, great dealership, great service, fantastic sales and delivery experience, kudos to the detail technician he did a wonderful job. Billy thank you for everything, you are truly amazing and it was a pleasure from initial contact to delivery.”
“Curtis was our driver and we didn’t end up needing a tow but he was great. Extremely friendly and ended up starting our car again. Extremely helpful and kind. Would recommend!”
“Had a great experience at the dealership! Baron is a good man who really cares about personal connections. Sales manager Mark did a nice job also. Good people at Lavery.”