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January 2024 by Shannon Bland
Management and corporate rob you of your paycheck, charged me 50$ for a shirt they never gave me, paid me 10.10$ on last check because they claim they gave me a uniform shirt while workin there and NEVER RECIEVED ONE FOR THE ENTIRE 6 MONTHS I WORKED THERE, and robbed me every paycheck i received, i was an employee, office does nothing all day but talk about employees, rob you of your paycheck, , again, the whole time i worked there, never got paid my 80 hrs, corporate, is no better, they are who robs you of your paycheck, EVERY PAYCHECK, I would not reccomend any body working here, Ruuuunnnnnnn
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January 2024 by tony mason
This place is a joke they don’t even abide by their own parking rules. Obviously they don’t know which side of the street to park on. I got a parking violation for parking on the correct side of the street across from this sign. SMH I do not recommend moving here, the rents cheap and that’s about it.
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November 2023 by Matthew Schmidt
We moved out of Windsor 2 months ago. When we were living there we were extremely unhappy and couldn't wait to leave. The office was horrible, appliances broke regularly, and maintenance never fixed the appliances that would break repeatedly. We just received a bill for 300 dollars. They claim that the apartment was filthy whenever we left. Even though we had cleaned the apartment along with my wife's parents and my parents. We knew that the GMS management was shady and we did the best we could to clean that place. They still scammed us. DO NOT MOVE HERE
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July 2023 by Caise G.
Do not I repeat do not live here. Very unprofessional. Management is terrible. Save your money and find elsewhere.
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June 2023 by Katie Timmer
Absolute rudest staff I have ever met. My husband and I drove thirty minutes to tour the townhouses, only to be brushed off and talked down to by the staff. Proceed with caution when looking at this potential home.
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April 2023 by devkant singh
I have been promised in case of relocation due to a new job offer to be able to break the lease or sublease with their help.Such flexibility was gone out of the window when I came with an offer. They denied all that when I had to move, horrible experience.Don't believe a word they say when you sign or renew a lease.
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March 2023 by Zach Brandt
I don't care to leave reviews normally but want to reach as many current or future residents of this and other facilities managed by this management group.We lived in our apartment for nearly 3 years. It was affordable, and maintenance was generally responsive and friendly. There were the usual hiccups that occur, but I am not here to bother you with those.When you move out, MAKE SURE TO PHOTOGRAPH/VIDEO ALL CORNERS OF YOUR UNIT AND ASK FOR AN IN PERSON ASSESSMENT THAT CAN BE REVIEWED WITH A REP FROM THEIR MANAGEMENT ON SITE. YOU CAN THEN REFUTE ITEMS THAT ARE NOT ACCURATE OR HAVE A CHANCE TO CORRECT AN ISSUE THAT IS NOT UP TO PAR BEFORE SURRENDERING THE ACCESS. If not, months later you will receive a notice for several charges (or have security deposit reduced) for wear tear items.
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February 2023 by Camaro Carr
Do not move in here.Management and the leasing office workers are rude racist and unprofessional.They acted as if they’ve never seen a black person before in their lives.They acted as if it was beneath them to speak and properly show us the apartment we booked an appointment to tour.10/10 do not recommend.
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November 2022 by KMM
I have been living here for a year now and I love it. I think the value for what you are getting is pretty good and it is plenty of space for just myself. I love how there are garages included, a huge plus. It is pretty quiet even though you are surrounded on all sides by other apartments. Lots of people who walk their dogs, it feels more like a neighborhood than other apartment areas. For the issues I have had (mainly the garage being finicky) they have always fixed super quick the day of. I think if you are friendly to the people who work here they will be friendly back.
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October 2022 by Sam Doria
Management is unfriendly, unless you are a potential new tenant. They do not want to help you with issues you may have regarding the unit you live in or issues with the facilities. Biggest issue we had was car break ins and slashing of tires. They were suppose to hire security, but never saw any patrols and it happened a few times throughout the couple years we we were living there.The women in the leasing office favorite saying is, we will get to it soon. One of several issues we had was with the garage door. We couldn't get the car out for two days because it wouldn't open. They are lazy and only want to gossip during the day.Be aware when moving out, they will charge you for any small thing and will not be getting any deposit back. For example, we just moved out a couple months ago and got charged $20.35 for a cracked butter dish and $35 for saying our shower tub was dirty. We spent almost 8 hours cleaning the place before moving out, knowing that we may be charged for extra expenses.There are several other apartments and townhomes nearby in Fairlawn/ Montrose area. You may want to check them out first.
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January 2022 by Sarah H.
If I could give 0 stars I would they will never answer any questions you have. They don't do any kind of snow removal in the winter and if you email you will never get a response. Very rude staff.
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April 2021 by Abdulkareem Alali
I have been promised in case of relocation due to a new job offer to be able to break the lease with their help. Such flexibility was gone out of the window when I came with an offer 2 years later. They denied all that when I had to move, horrible experience. If you would rent with them make sure to archive everything through emails.Plus too many safety issues in that area. Once I was exercising in the neighborhood with my wife, a car came out of a driveway so fast, took a crazy turn almost hit me, had to jump as they do in the movies to save myself, it was dark and we could collect any info about the car. Another time, 7-8 police cars once showed up surrounded an apartment near us on Mull ave, that night it was too much for the kids, they couldn't sleep, we stayed up until they arrested someone and then left. It was hard to explain all that to the kids.I regretted living there every day until I moved out, go to nicer places if you would Fairway Park, Summit Rise, Park Hill, etc all better than this hell. Although their rent is probably one of the lowest in that area, which matches the quality of thier service, it was not worth it at all.
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April 2020 by Alyssa Malezi
I've lived here for about 5 months now and I've had a really good experience so far. Everything is well maintained, the pool is really nice to have in the summer and usually quiet. They have little events at the rental office once or twice a week. We haven't had many issues to call about, but we did call about our garbage disposal once and they came right away. The walls are surprisingly thick and I hardly hear the neighbors. The the neighborhood is very quiet in general. The only downside I can think of are that some people don't pick up after their dogs when they go in your yard but that isn't really the apartment managements fault.
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April 2020 by Sophie Zhou
I lived here for 9 months and moved out due to work change, I've lived in 6 apartments during the past 5 years around Cleveland/Akron area and this was the worst. They failed to explain and conduct a fair agreement they will simply print and ask you to sign right away when you visit, management is the rudest management people I have ever met and they send your personal information to debt collector who will call you 100 times a day as I just needed to understand the bill they sent me, they failed to explain and the being just incredibly rude either on email or on phone as people just wanted to understand better. AVOID THIS PLACE.
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October 2019 by Kylee S.
If I could give this place 0 stars, I would. I was a irrational 20 year old moving out on her very own for the first time. Working at the mall close by had me really drawn towards the Fairlawn/Copley area. I had my Aunt come with me and we sat down with the leasing office to have a walk through. When we got here we were shown a model apartment - okay that was weird. What if the apartment I was given had a funky smell? Or looked totally different? That was my first eerie feeling about this complex. Whatever, I wanted to be on my own. Fast forward two weeks and I'm shown my new place. I was over the moon exited until I walked in -- first; my washer and dryer were off the kitchen when I was promised they would be on the second floor. My appliances were old and dated when I was told that they would be new. The carpet looked like they picked the cheapest option possible and they hired someone off the street to install it (literally the whole carpet will come up if you vacuum over a certain spot). Don't even get me started about the "maintenance" or leasing office. My garage door has been broke since I moved in. My washer has leaked since the month I moved in, even after having it replaced. My kitchen sink has the nastiest sludge coming up and overflowing the sink at least twice a week. When you call maintenance they explain to you that while your dishwasher and sink may be overflowing those issues "don't qualify as an emergency and you'll have to wait at least a business day to have maintenance come out.". When maintenance does make it over they never actually fix the issue so you know they'll be back within the week. To wrap this up, every month when it comes time to fork over $1,000 I am nauseous. I would rather live in my parents basement. If you read all of this, I'm hoping you'll silent to my now sensible 21 year old self and AVOID THIS PLACE.
