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“Great customer service! This store has a great selection of products and a very professional staff! We stopped in as we were passing through. I am very impressed! Will recommend to my friends in the area!”
“The best store for selling tobacco, with an excellent and friendly team, especially the manager Muhammad, who is distinguished by standardizing prices, providing all customer orders, providing customer service, and providing all kinds of new and rare goods. He accompanied the largest chain of smoke stores in Ohio, wishing him more success and excellence.”
“The gentleman who helped me today was very nice and gave me a lot of knowledge on vaping. I am new to vaping and the first shop I went to didn’t tell me everything I needed to know, but thanks to him he let me know everything I needed to know and also was very kind 10 out of 10 I recommend you shop here.”
“Chris helped me today, I have went to 3 other kings of vapor and every store was out of the Hyde mint jewel I wanted he was the only person that offered me an alternative 55mg mental!! Thank you!”
“I just moved to Fairlawn from NY. This is the very best smoke shop I have been to. The workers are all amazing. I have had not one bad experience. The workers are all knowledgeable. Today I went in and was looking for a specific ashtray to replace one I broke that I have not been able to find and the guy working had it in stock. I was so excited. Great people great shop. Will definitely be back as I'm in almost everyday. They always have new and amazing items.”
“The guys are great, and seem to know their products. Always genuinely friendly. I have been satisfied with my purchases from TwistedHeads. They have incense too!”
“Can't say enough good things about this place and the employees! Michael was very helpful and knowledgeable and answered all my questions. This is definitely my go to vape place!”
“There was a misunderstanding between the person taking care of me and myself. Corporate reached out to me and the solution could not be more perfect! I will recommend KOV to everyone. I could not be happier. These guys Rock!”
“I'm not a smoker but I love there instant collection. They have the small incense, and they also have the jumbo size incense as well. Jumbo size are 2 for a $1 I been going up there every week buying incense. And the 2 girls that be in there are nice and friendly.”
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“This is by far, the BEST vape shop I've EVER visited!! The owners are extremely knowledgeable and helpful and if there is ever a issue with anything you purchase they go above and beyond to make sure that you're straight and a SATISFIED customer. Amazing Customer Service, can't be beat!!!! Check them out, their prices are the lowest and he EVEN GAVE ME MY PURCHASES FOR FREE ON MY BIRTHDAY!!! SOOOOOO NICE!!! ???”