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February 2024 by Neil K
HORRIBLE. I have never experienced such a poorly run post office than this one and I am 75 years old. They refuse to deliver my mail because the temps on this route don't want to climb 6 steps to my front door. "Management" is worthless and will do nothing to help. In the meantime, we get mail MAYBE once a week if we're lucky. Terrible customer service and lazy workers.
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October 2023 by Jake Herron
By far the worst post office I have ever been to. The employees are EXTREMELY rude and the “supervisors” are no help either. Absolutely terrible service.
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July 2023 by Angela Nottingham
I was kicked out of this post office on July 11th, for having my service dog with me. Even after I explained that she had to be with me for health reasons and offered to show the worker her paperwork, who was making a scene in front of other customers about her being in the post office. I was told that I couldn't have her in the post office unless I was deaf or blind. She said, the next time I came there that a sign would be posted on the door, explaining how my dog couldn't come in the building. I would have to tie her up outside if I wanted to come in. So I tried to explain that she was a registered service dog again. I also tried to show her paper work, along with the federal law saying she could come into a post office. The worker wouldn't even look in the direction of my phone where the information was that I was trying to show her. She told me, I had to leave immediately. She was rude and very disrespectful. She wouldn't even wait on me as long as my dog was with me. I wasn't allowed to even inquire about the reason I came in for. I was so embarrassed by the scene she had made, in front of everyone that I was crying by the time I walked out of the post office.
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July 2023 by n goldsmith
So today 7/5/23 I took a prepaid SMALL boxed item to the post office. As I was waiting I asked if the tape on top of the counter could be used for the top. The young lady kept asserting and insisting the box may not make it even when I used a glued large sticker and tape a lady gave me. It felt like it was a threat...for an old dead phone? All because I asked for a piece of tape? Unprofessional.
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April 2023 by Lovly Polk
Nina and Alec were PHENOMENAL! They were extremely professional, very kind, and patient. I wish this was my local branch.
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April 2023 by Charles Kay
Hours say open at 8:30. Not open until 8:50 with customers waiting. No apologies. Mail delivery is eratic, also.
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March 2023 by HB
Don't know how many packages have come up "missing" over the years. Don't bother contacting any of their "customer service" people. Their answer is always "we don't know". Like they can't track those "missing" packages to the last person who handled it.
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December 2022 by James Wimberly
It's nearly impossible to speak to a supervisor on the phone,I've asked many times to a supervisor for the carrier not to cut and they cut through anyway its not the regular mail carrieryet they are cutting through my yard..through my
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October 2022 by Pressha soreal
They are always nice and it never really is customers in there so I never have to wait long and my packages I send out always get delivered with no issues I also received mail in the order and way that i should receive it and the mail carrier is super nice I feel like this is the best post office compared to what I’m used to
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June 2022 by Patrick Fleming
Dropped a package off on the 25th of May and tracking never updated.. It's just MIA. Nothing really I can do. Keep being told to call and see if it's still there. There is a return Addy on there, so if there was an issue or should just be sent back to me. It was a valuable sale too, so I'm out my item and the money. ?
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February 2022 by Tori Davidson
staff is pretty rude and will talk about you loudly in the back room. front lady also started rudely lecturing me about shoveling snow when I hadn’t even said anything about my package not being delivered because of it. do you want me to shovel my front yard? are you telling everybody with 6ft of snow in their yard to shovel it? maybe talk about people after they leave…
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January 2022 by Venus Sans Furs
I have Informed Delivery signature on file for packages that require in-person signature yet the carrier never leaves my package. Many times they don't even knock on the door, just leave a note and go. Then I have to take their notification slip to the post office because the re-schedule delivery never works either, both online or with the slip - they just don't re-deliver. Frustrating place.
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November 2021 by Coffeenmysugar
Went there on a Saturday to have my mail delivery postponed for four days starting that Monday. Came home a week later to find my mailbox stuffed with mail.
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October 2021 by R. J. Neely
Used this post office to mail a very important payment, that needed to be postmarked, over three months ago. The check needed to be mailed to a place not even two miles away from this post office. Never saw the payment drafted from my bank. Called who I was paying and was told they never received my check, *and* I now owe late fees as a result of this. Protip: if you have to make payments, do it online, by phone, or even pay it in person. Mailing it, from my experience, is a terrible idea. The one time I trust a post office to get a payment mailed on time and I get stiffed, to put it modestly. If I should ever need to mail anything again, I'm going to consider using literally any other post office. Absolutely disappointing.
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September 2021 by Susan Patterson
Having issues with getting packages delivered. There is a new employee that has been improperly trained. The apartment I live in has an overflow box for larger packages, problem is the carrier puts all packages in the box for different apartments and I saw that the key wasn't in the lock which meant another tenant had the key and had been collecting other people's mail which is a felony and the carrier assisted. I have missed several packages, went to the post office and the clerk told me to open a P.O. Box, why should I pay for a package to go there when I SHOULD be able to receive it at my home for free? They just keep saying they will talk to the girl who now is now lying about the incident. I don't have extra money to buy stuff just for some to take or give away!
