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October 2023 by Dan Hamel
I will absolutely never do business again with Kay Jewelers after the horrible customer service and treatment that followed after my last purchase. They are rude, do not listen to the voice of the customer, and not willing to help when mistakes are made that are not the customer's fault. Plenty of other companies out there. I have been a long time customer and never treated so poorly.
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April 2023 by ruby HERNANDEZ
I just got my ring repaired not so long ago. I accidentally hit my hand and one of my diamond shattered. I literally feel like I’m getting ripped off for such an expensive ring.Extremely disappointed With zales
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December 2022 by Scarlett1960
I was not impressed with Jared website. I was searching the site for a family birthstone ring (Mother's Ring). I found a suitable ring that would hold five stones. It was sterling silver and listed at $101. As I began building the ring, the price jumped to $110 when I chose the 5-stone option. This was not a big deal as I would expect to pay more for five stones than for two. Most of the stones are lab created (not genuine stones). THEN, I noticed that each time I chose a stone, more money was added (above the initial $10 that was added for five stones). I began to feel like I was being "nickeled and dimed" to death. I had looked at several other sites and they either charged extra for the number of stones or made an extra charge for each stone chosen, but not both.
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November 2022 by Catherine Peyatt-Sebastian
Not what I'm looking for , not to say it's not what someone's looking for
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June 2022 by Tina Helms
Excellent place!!??
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June 2022 by Taylor Rossego
Absolute worse place I ever worked
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April 2022 by Matthew Knafel
I still look back on the time I was brought into a small meeting room and interrogated by loss prevention, LOSS prevention!!, for selling a watch I purchased with my employee discount. Apparently someone told on me, because I mentioned it. Sterling made a profit from my purchase, even with my discount. Yes, I sold the watch. It's my watch now, I can do what I want with it. Best decision was leaving this place for a much higher paying job.
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November 2021 by Angelina Tran
Really disappointed on what I got because I order 5 necklaces including the gold one and nothing is correct. Also is any of the jewelry worth the original price even though it's 20-70% off. (I order two double and 1 purple and 1 blue diamond, and also a Pearl)
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June 2021 by Ed Lastnam
Stay away from Sterling stores. Was walking down the street and cut into their parking lot and they practically jumped me. Support local jewelers instead of this place.
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June 2021 by Butt Head
They need to clean up their act. Bad business
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May 2021 by Ed Lastname
Stay away from Sterling stores. Was walking down the street and cut into their parking lot and they practically jumped me. Support local jewelers instead of this place.
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April 2021 by Claggett
BEWARE! Jared ended the Pandora program as of 4/2/2021, even though the merchandise still appears on their website. If you attempt to purchase it, the order will not go through; however, they will still place a PRE-AUTHORIZATION HOLD ON YOUR ACCOUNT.
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April 2021 by Rhog Shaman
They need to clean up their act. Bad business
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October 2020 by Judy Ingolia
What a sham. Don’t order! Terrible customer service and not willing to help. If there were negative start I’d do that. Go somewhere else! Supervisor no help, main office in Ohio just as bad. Said 2 day delivery, now say 12 days. Won’t cancel order, and told they didn’t even have item in stock. Selling items you don’t have is illegal isn’t it?what they say is coperate office in Ohio isnt, and a company with 3 names. Jared, Kay, sterling.Somethings not right.
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October 2020 by Christopher Malerba
DO NOT buy at JARED! Horrible company and customer service. They refused to help me at all! Numerous purchases with them. Goto your local Jeweler instead.
