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October 2024 by Riley Miller
Quick and helpful.
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October 2024 by Sharonda Nasheed
A Guy that works at this location allegedly stole my debit card information, I brought a iphone Saturday August 3 and the guy looks like the rapper Offset, when I was about use the credit card swipe he told me to give him my debit card and he had my debit card for atlease 10-15 mins and he used my card Thursday September 26th to purchase something that cost $100. !!!!! Please don't give these people your debit card they have a scheme going on in that place .............
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August 2024 by Colleen Barnes
Will at Akron store was knowledgeable and professional. Made what is usually a painful time consuming experience pleasant. Highly recommend Will and this store.
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August 2024 by Whitetail Bushcraft
Canceled my internet tried to exchange modem was there over an hour line did not move so Canceled went to another provider
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August 2024 by Timothy Lamb
Most of the be prepared to wait. Mostly
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July 2024 by Judie Estep
Felt like they really didn't want to help me. I just got a new phone and couldn't figure out a few things. Not very helpful
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April 2024 by Darcy Angle
This was the first visit to pay my bill. The customer service representative was very nice and helpful and made sure my credit of 10.00 off was applied. Didn't have to wait to be helped.
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March 2024 by Joshua Stewart
Spectrum allowed someone to call in and change my account without prior authorization by me. Total breach of privacy.
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February 2024 by Jaydn Frashuer
I recently went in here to get a new phone and switch services.!The Manager of this location helped me figure everything I needed out. He was super helpful and honest. He helped me get the best deal and leave with the phone I wanted. I highly recommend coming to this store and asking for the Manager to help you!!!
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February 2024 by AJ Burke
Melissa was absolutely awesome! She helped me trade out our very outdated internet equipment. Then mentioned we could save about a hundred bucks a month by switching our cell phones to Spectrum from another carrier. Total time invested was less than an hour. Highly recommended!!
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December 2023 by Ethan Hunt
Had a great experience at this store on 12/13/23 with sales specialist Will. If any of my family or friends need internet, cellphone or TV I know where to send them!
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December 2023 by Bob Heeg
WILL Was fantastic! This store was great and helped me with all my needs i definitely come back to this location for all my spectrum needs! Ask for WILL!
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December 2023 by Mike D.
Had no problems until I decided to terminate their service. I was 10 days into the billing cycle but they would not prorate, so had to pay for 20 days of service I didn't use.
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November 2023 by Teresa Richardson
Fast and pleasant
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November 2023 by Ruth Maldonado
Excellent service?
