Serra Chevrolet Akron is a trusted Chevy dealership with a wide selection of new and used vehicles. The staff is described as professional, polite, patient, understanding, and non-pressure. They listen to customers and answer all questions, keeping them informed throughout a purchasing process that can be quick and easy. The certified service department is commended for getting urgent repairs done quickly and well. However, the service department can also be way too slow for routine maintenance like an oil change, though staff remain apologetic. Overall, customers report a positive experience with exceptional service.
Excellent!! Robert was very helpful - he answered all of our questions, was not pushy, and made our transaction very easy. And he is very personable. I highly recommend Robert! I love my car!! Thank you so much!
November 2024
Scott was very professional and polite. Purchasing my new vehicle was quick and easy and Scott kept us informed throughout the whole process.
November 2024
Melissa is always great to work with! Very understanding and personable! Great member of the service team!
